Re: Google Play Store - Not Working
First of all you'll want to make sure the problem is on your end and not a wider problem with Google. Check the Play Store status on a service like downdetector, for example. If a lot of users are reporting a similar problem, then chances are it's on Google's side and you'll need to wait for them to fix it.
If you suspect the problem is on the user end, you'll first want to restart your phone. It seems obvious, but this can be a quick solution to many issues. If your problem repeats, then it's time to get to work.
To start off, we want to check a couple of simple things outside of Google Play that might be affecting its performance. Make sure that your date and time settings are correct and that your Internet connection is working properly.
Check your date and time settingsGoogle checks your Android smartphone's date and time for the Play Store. If the store does not find a time, then it could cause some issues. Google's servers could have a tough time syncing with your device and cause your Play Store to act up.
To fix this issue, you need to go into your the Settings in your Android device. Under Systemyou should see Date and Time. Tap on this and you will see whether your phone is on the Automatic date and time provided by your network. If it isn't already then you should toggle it on.