FortiClient VPN sends Token code but no Token field displayed until sometime later......

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idris
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2021/07/22 07:45:24 (permalink)
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FortiClient VPN sends Token code but no Token field displayed until sometime later......

Hi, 
 
Hope someone can help. I am using FortiClient VPN have tried versions 6 to 7. I enter my login details and receive a token code, but no Token field is displayed immediately to enter the Token Code, after some time the Token field is displayed but when I enter the token code I see an error message  'Permission Denied. (-455).
 
Does anyone know why the Token filed is not being displayed immediately ?
 
Thanks
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