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mayanksahu
New Contributor

Forticlient SSL-VPN 6.2.8 not able to connect “Unable to establish the VPN connection.

“Unable to establish the VPN connection. The VPN server may be unreachable (-14)” error on forticlient 6.2.8+ version, but working fine on lower version 6.2.0

 

Any lead to solve will be grateful!!!

logs:-

 

[242:root:2614]rmt_web_access_check:722 access failed, uri=[/remote/fortisslvpn],ret=4103,

[242:root:2614]req: /remote/login

[242:root:2614]rmt_web_auth_info_parser_common:469 no session id in auth info

[242:root:2614]rmt_web_get_access_cache:803 invalid cache, ret=4103

[242:root:2614]User Agent: FortiSSLVPN (Windows NT; SV1 [SV{v=02.01; f=07;}])

[242:root:2614]get_cust_page:130 saml_info 0

[242:root:2614]req: /FortiClientSslvpnClearCacheUrl/for/Wini

[242:root:2614]def: (nil) /FortiClientSslvpnClearCacheUrl/for/WininetLibrary/1/2/3/4/5/6/7/8/9/0/a/b/c/d/e/f/g/h/i/j/k/l/m/n/o/p/q/r/s/t

[242:root:2614]Timeout for connection 0x7f3ba1087000.

 

[242:root:2614]Destroy sconn 0x7f3ba1087000, connSize=0. (root)

[242:root:0]sslvpn_internal_remove_one_web_session:2862 web session (root:ntt-test-vendor:Vendor_remote:116.68.146.74:1 1) removed for tunnel connection setup timeout

1 REPLY 1
chethan
Contributor

Hello @mayanksahu,

 

Make sure that the FortiClient version that you are using is compatible with your device.

 

Thank You,

 

 

Chethan
NSE 4
ChethanNSE 4
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