AnsweredHot!Print Guest Management list issue

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Samuel J
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2021/06/02 22:49:16 (permalink)
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Print Guest Management list issue

Hello!

I created 50 accounts from guest management and when i went to print, nothing happens. The page where i can enter "Break Page After __ Users" comes up and i can type the value and press "OK" and then it just disappears.
 
I have tried changing browser, checking that AdBlock is off but it doesn't work.
Can anyone tell me what i'm missing?
 
FortiGate 100E, v6.4.2.
post edited by Samuel J - 2021/06/02 23:12:05
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xsilver_FTNT
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Re: Print Guest Management list issue 2021/06/14 05:25:32 (permalink) ☼ Best Answerby Samuel J 2021/06/14 06:53:24
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Hi,
that is actually known issue on 6.4.2
BugID 651412 - Unable to print user data for guest management
ReleaseNotes - https://docs.fortinet.com/document/fortigate/6.4.2/fortios-release-notes/236526/known-issues
 
Fixed in 6.4.3
https://docs.fortinet.com/document/fortigate/6.4.3/fortios-release-notes/289806/resolved-issues 
 
Quicktest on 6.4.5 (fixed) and 6.4.2 (broken) lab units confirms that.

Tom xSilver, planet Earth, over and out!
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Samuel J
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Re: Print Guest Management list issue 2021/06/14 06:55:10 (permalink)
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Thank you xsilver_FTNT !
Did a firmware update and it works now!
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xsilver_FTNT
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Re: Print Guest Management list issue 2021/06/14 22:52:18 (permalink)
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It was expected result. But good to hear that it helped.

Tom xSilver, planet Earth, over and out!
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