Hot!Search Function on a website for some web filter profile not working

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NAMP
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2021/04/14 14:45:14 (permalink)
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Search Function on a website for some web filter profile not working

Hi Team,
 
I am new here and new with FortiGate and thanks for having me.
 
The issue I am having is I have a website that I allowed for a "restricted users" which works fine, the problem is there is a search page (also accessible) but search function is not returning any search result. The reason this is a problem because there is another web filter that is for "power users" and it is returning search result.
 
Notes:
  • I have setup and enabled a wildcard URL filter for the website in question in general for restricted users
  • I have setup and enabled a wildcard URL filter for the website's search URL for restricted users
  • I have another web filter which I call "standard users" and the same thing is happening with restricted users which is not returning any search results
Screenshot for power users:

 
 
Since I can only attach one photo, imagine the power users are blank for restricted and standard users.
 
What other information should I give for people to be able to pinpoint what the problem is specifically?
 
Many thanks!

Attached Image(s)

#1

1 Reply Related Threads

    NAMP
    New Member
    • Total Posts : 2
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    • Joined: 2021/04/14 14:12:53
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    Re: Search Function on a website for some web filter profile not working 2021/04/15 15:39:57 (permalink)
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    This is now sorted. Checked the web filter logs and there are other backend URLs that are loading and being blocked.
    #2
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