Re: Issue between trial FortiAnalyzer and Fortigate
Hi there, a couple of months after your question:
I faced the same issue. Ping, tracert were ok, but no logs of the FortiGate to be seen in the FAZ.
I found out that the Fortigate was sending its messages using a wrong interface, I assume because of the VPN tunnel configured. To solve this, I went to the Forti's CLI and forced the source interface and set the FAZ serial number:
# config log fortianalyzer setting
# set source-ip a.b.c.d
# set serial xxyyyzz
And then it was ok: logs were received by the FAZ.
Hopefully it will help someone :)