Fortigate 80E disconnection internet

Author
Post
Essentials Only Full Version
tqtuan1512
New Member
  • Total Posts : 2
  • Scores: 0
  • Reward points: 0
  • Joined: 2021/02/23 00:30:35
  • Status: offline
2021/02/23 00:52:48 (permalink)
0

Fortigate 80E disconnection internet

Hi guys,
I'm a newbie, I'm using fortigate 80E with OS level 6.4.3 version. I've been disconnected internet on firewall recently. I can't ping ip wan from external and internal as well. I must reboot firewall to resolve the issue. I don't know why and how to fix it. There are 2 line WAN to load balance.  Please help me how to fix permanent this issue. I wonder whether this is related to firmware or not. Where is to check log ? Many thanks for helping me.
#1

2 Replies Related Threads
    maimaq
    New Member
    • Total Posts : 8
    • Scores: 0
    • Reward points: 0
    • Joined: 2019/02/01 11:22:14
    • Status: offline
    Re: Fortigate 80E disconnection internet 2021/02/24 14:06:31 (permalink)
    0
    If you can't ping WAN IP make sure ping is allowed on the WAN interfaces which is disabled by default.
    Check system events under Logging and Monitoring and you should find some logs about the issue.
     
    #2
    tqtuan1512
    New Member
    • Total Posts : 2
    • Scores: 0
    • Reward points: 0
    • Joined: 2021/02/23 00:30:35
    • Status: offline
    Re: Fortigate 80E disconnection internet 2021/02/25 07:47:49 (permalink)
    0
    Currently, I always open to ping WAN interface. I checked log from system event without anything. I also monitor IP WAN by PRTG software but cannot get any alert about internet outage or service down. It's so strange. I intend to upgrade firmware to 6.4.4 version on the weekend, then keep monitoring.
    #3
    Jump to:
    © 2021 APG vNext Commercial Version 5.5