Hot!Cannot enumerate the Domain

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FortinKnight
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2021/01/04 02:10:27 (permalink) 6.4
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Cannot enumerate the Domain

Has anyone come across this error before
 

Cannot enumerate <DomainName> (LDAP ID 11) until email alert is sent for previous error: An operation error occurred.
 
it sort of came after the cannot enumerate the domain error i get, which usually to fix it is to remove the domain and re add it, but this time that quick fix doesn't seem to be working. 
#1

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    Toshi Esumi
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    Re: Cannot enumerate the Domain 2021/01/04 10:03:58 (permalink)
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    What version are you running and how many vdoms do you have?
    Maybe a sign of config file corruption. I would back up the entire config while it's still possible then flush the boot drive and reload the image then upload the config.
    But if possible, I would open a ticket and get consulted by TAC first.
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    FortinKnight
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    Re: Cannot enumerate the Domain 2021/01/05 02:12:05 (permalink)
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    we are running v6.4.2 build 1570
     
    we have 2 domains that are in use with the EMS, one of those domains is fine and reporting back as normal.
     
    I have opened a support ticket and sent the logs to them, but they do take a while to respond. 
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    CHXGVA
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    Re: Cannot enumerate the Domain 2021/04/16 00:43:37 (permalink)
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    I have exactly the same message 

    FortiEMS : v6.4.3

    "Cannot enumerate OU=XXXXXX,DC=XXXXXX, DC=com (LDAP ID 1) until email alert is sent for previous error: Cannot insert the value NULL into column 'parent_id', table 'FCM_Default.dbo.group_container_parents'; column does not allow nulls. UPDATE fails. The statement has been terminated"
    #4
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