Hot!IBM Trusteer Rapport with error (-20199) on FortiClient

Author
demetrius
New Member
  • Total Posts : 3
  • Scores: 0
  • Reward points: 0
  • Joined: 2020/10/14 11:13:01
  • Status: offline
2020/10/14 11:20:21 (permalink)
0

IBM Trusteer Rapport with error (-20199) on FortiClient

After installing IBM Trusteer Rapport the vpn stopped connecting and generates the error:

Unable to establish the VPN connection. The VPN server may be unreachable. (-20199)

Has anyone had this problem or suggestion. THANKS

 

Attached Image(s)

#1

3 Replies Related Threads

    mtuliouni
    New Member
    • Total Posts : 1
    • Scores: 0
    • Reward points: 0
    • Joined: 2020/10/28 17:04:23
    • Status: offline
    Re: IBM Trusteer Rapport with error (-20199) on FortiClient 2020/10/28 17:13:32 (permalink)
    0
    Hello, I have the same problem.
    When I stopped the Rapport Management Service, I established the VPN connection.
     
    Unfortunatelly, I do not have any suggestion to solve this error.
     
     
    #2
    demetrius
    New Member
    • Total Posts : 3
    • Scores: 0
    • Reward points: 0
    • Joined: 2020/10/14 11:13:01
    • Status: offline
    Re: IBM Trusteer Rapport with error (-20199) on FortiClient 2020/10/29 09:54:55 (permalink)
    0
    I called open, we are studying how to solve.

    Once I have the answer, I update here
    #3
    demetrius
    New Member
    • Total Posts : 3
    • Scores: 0
    • Reward points: 0
    • Joined: 2020/10/14 11:13:01
    • Status: offline
    Re: IBM Trusteer Rapport with error (-20199) on FortiClient 2020/11/03 09:21:43 (permalink)
    0
    Boa tarde mtulioun, a solução foi: Instalar o FortiClient 5.6.2 x64 que é compatível com meu OS do FortiGate, e desativar as features na instalação. Como o IBM é um endpoint, quando desativado isso na instalação do ForticClient, funcionou perfeito.
    #4
    Jump to:
    © 2020 APG vNext Commercial Version 5.5