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zcraugar
New Contributor

How to bypass blocked website

Hi All,

 

Sorry for bad English.

and also sorry if i post it in wrong topics/category

 

im unable to reach "www . steelhome . cn"

it works well before i use fortigate (previously my company use mikrotik) 

i also tried tethering from my cellphone carrier, it works well. nothing wrong with my browser/pc

this also occurs in all workstation in office network.

 

These are steps that i've tried to troubleshot:

- Change DNS to local ISP, other local ISP, google / fortinet DNS

- Disable AV, WEB, APP, SSL protection in security profile policy

- Add FQDN wildcard address

- Disable Fortiguard category filter / allow all category

- Disable static URL filter / add *.steelhome.cn and *steelhome* to the list

- Disable Block malicious URLs discovered by FortiSandbox

- Disable Web content filter

- Allow websites when a rating error occurs

- Disable DNS domain filter

- Add website override and make sure it stand as business category

 

However even with all security off, i still cant load the page. did i miss some things that need to be checked?

i also found out that this website got a flash security warning.

is there a way i could bypass this website?

 

2 REPLIES 2
Dave_Hall
Honored Contributor

Just to confirm are you applying any of the UTM policies to actual web traffic via firewall policies?  What does your firewall policy rules look like?  There should be at least a rule from LAN to WAN (Internet) covering general web traffic.

 

NSE4/FMG-VM64/FortiAnalyzer-VM/6.0 (FWF30E/FW92D/FGT200D/FGT101E/FGT81E)/ FAP220B/221C

NSE4/FMG-VM64/FortiAnalyzer-VM/6.0 (FWF30E/FW92D/FGT200D/FGT101E/FGT81E)/ FAP220B/221C
Akbar_ali
New Contributor

hi,

things that need to be check for troubleshoot,

nslookup and tracert from workstation to that website (might be there is dns issue or maybe traffic is not going to firewall)

what is the error when you load the page. (if there is certificate type error kindly use flow based instead of proxy based)

check the forward logs while browsing this site and check which policy is blocking.

post the logs and screenshot of loaded page error.

 

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