AnsweredHot!wipe all data from fg60d

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fruwolt
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2020/05/23 05:51:10 (permalink) 6.0
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wipe all data from fg60d

Hey guys,
 
i'd like to wipe all data from this fortigate 60d (firmware v6.0.9) and tried a lot already, but it's still showing licensing information in System->FortiGuard (especially FortiCare Support is set to Registered, followed by an email address..).
I have access to the device via rj45 on port 1/login with default username and password.
 
What did i do already:
- execute factoryreset via cli
- execute formatlogdisk
- execute erase-disk usb-1 (but not boot disk,because the device probably wouldn't boot anymore?)
- upgraded firmware from v6.0.6 to v6.0.9 - which is installed now)
 
But now i ran out of ideas. Especially with 'execute factoryreset' i was hoping to delete everything from the device..
 
So i would really appreciate any help!  
 
Regards
Frank
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Fullmoon
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Re: wipe all data from fg60d 2020/05/23 18:54:16 (permalink) ☼ Best Answerby fruwolt 2020/05/27 01:59:41
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kindly call Fortinet Customer Service to delete all info associated on that device.
resetting the device to its factory wont solved your desire.

Fortigate Newbie
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sw2090
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Re: wipe all data from fg60d 2020/05/25 06:29:19 (permalink) ☄ Helpfulby fruwolt 2020/05/27 01:59:26
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btw: wiping the boot disk will not brick the device (unless the flash dies which recently happened to me). Bootloader will still run and you can either tftp a new firmware or do usb auto config (if it were enabled before).
Wiping/formatting boot disk will erase al data and firmware on the device but not the bootloader.
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fruwolt
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Re: wipe all data from fg60d 2020/05/27 02:03:06 (permalink)
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well, then i'll ask the customer service for help.
thanks a lot for the infos! :-)
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