Hot!Any way i can retrieve back user profile of super admin?

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christian18
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2020/02/27 22:15:44 (permalink)
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Any way i can retrieve back user profile of super admin?

hello is there any way I can retrieve back user profile of super admin I accidentally change it to prof_admin thanks 
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    Johan Witters
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    Re: Any way i can retrieve back user profile of super admin? 2020/02/28 00:01:26 (permalink)
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    Hi Christian,
     
    did you delete a user that had the super_admin profile, or did you delete the super_admin profile?
     
    In the first case you can recreate the user if you have a different user that is a super_admin. If you deleted the profile, i'm not sure.. unless I'm mistaken the super_admin profile does not show in the config, so it would mean you'd have to factory reset the device.
     
    Johan
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    bouchlk
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    Re: Any way i can retrieve back user profile of super admin? 2020/09/07 06:52:12 (permalink)
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    Hello,
     
    Is there any one have an idea regarding this issue as I have the same problem, and when I tried to reset the password using maintainer account I got below error message:
    # config system admin
     
    FG (admin) # edit admin
    'maintainer' account can only edit existing admins.
    node_check_object fail! for name admin
     
    value parse error before 'admin'
    Command fail. Return code -37
     
    I dont know f there is a super admin account that I can't see, or it was deleted accidently.
     
    Please your support.
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