Any way i can retrieve back user profile of super admin?

[christian18]

hello is there any way I can retrieve back user profile of super admin I accidentally change it to prof_admin thanks 

[Johan_Witters]

Hi Christian,

did you delete a user that had the super_admin profile, or did you delete the super_admin profile?

In the first case you can recreate the user if you have a different user that is a super_admin. If you deleted the profile, i'm not sure.. unless I'm mistaken the super_admin profile does not show in the config, so it would mean you'd have to factory reset the device.

Johan

[bouchlk]

Hello,

Is there any one have an idea regarding this issue as I have the same problem, and when I tried to reset the password using maintainer account I got below error message:

# config system admin

FG (admin) # edit admin

'maintainer' account can only edit existing admins.

node_check_object fail! for name admin

value parse error before 'admin'

Command fail. Return code -37

I dont know f there is a super admin account that I can't see, or it was deleted accidently.

Please your support.