AnsweredHot!Unable to uninstall

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Jaggana
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2020/01/21 20:45:54 (permalink)
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Unable to uninstall

Hello,

I'm unable to uninstall FortiClient, the uninstall button is grayed, as far as the only session on the computer is an admin one, I don't understand why I can't uninstall it...


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Jaggana
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Re: Unable to uninstall 2020/02/06 08:02:40 (permalink)
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I want to uninstall it, what to do ??
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pft
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Re: Unable to uninstall 2020/02/14 06:16:06 (permalink) ☼ Best Answerby Jaggana 2020/02/14 21:35:58
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Had the same problem today. I managed to uninstall it by using the "UninstallString" found in the registry (HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{ID of FortiClient Package})
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Jaggana
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Re: Unable to uninstall 2020/02/14 21:36:45 (permalink)
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Thank you so much !!
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Jaggana
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Re: Unable to uninstall 2020/03/02 01:57:56 (permalink)
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@Fortinet : 0/20 for support
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lluis.flores
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Re: Unable to uninstall 2020/03/25 06:31:21 (permalink)
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Hi, 
 
A little bit "old" post but a problem too "new" for not give more solutions. Today I've been fighting with that issue. The option of search in registry for "the msiexec /x" option is good, but when you must to explain to an inexperienced users is not good idea, I think...
 
that's what I found:
 
- When you install Forticlient with ON LINE installer (that internally uses a pcclient.msi installer file) you can NOT uninstall from Control Pannel.  This case you must use same installer and check the option "uninstall".
 
- If you have installed Forticlient from OFF LINE installer, you CAN uninstall Forticlient from Control Pannel.
 
Tested with Forticlient 6.0.9.0277
 
Regards.
 
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