vpn connection

[suthomas1]

Hello,

when on vpn, there seems to be connection problems for the first few minutes, post which connection is fine.

this is on client 6.0.8 & 6.0.6.

Any indications will be helpful.

[live89]

Hi

Can you please elaborate further more..

- Are we talking here about SSLVPN or IPSEC?

- Which kind of problem? any error message popout?

- Beside FCL 6.0.x , which FGT version you're using?

- Does this happen with all users?

- Have you troubleshoot the issue on FGT debug commands?

[suthomas1]

thanks for the reply

- sorry, yes this is sslvpn (client based)

- no messages, user gets connected to the vpn properly 

  but when trying to access resources access is very slow, which gets fine in few minutes(approx 5mins) time by itself

- client is 6.0.6 & 6.0.8 , fgt is 6.2.x

- only one user has reported it & i can't find anything about it in the notifications

- unsure of what commands can i use , please help.

- is there any way to look at the logs that are accumulated in the folder in windows..some files in there are in .dat format

[live89]

please try the following debug command immediately after the client tries to access resources after connecting to the SSLVPN:

diagnose debug reset

diagnose debug disable

diagnose debug flow filter saddr <SSLVPN IP address of the client received from forti>

diagnose debug flow trace start 1000

diagnose debug enable