Helpful ReplyHot!Mac 10.15 Catalina and Forticlient VPN

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jforeman
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/25 09:04:24 (permalink)
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I downgraded to FortiClient 5.6 and it's working for now.
#41
maxxer
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/25 09:26:26 (permalink)
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jforeman
I downgraded to FortiClient 5.6 and it's working for now.

download link? thx
#42
ThePro
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/28 16:08:10 (permalink) ☄ Helpfulby austinl 2019/10/30 14:26:27
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Im having the same issue.
 
The VPN connecte fine with 6.0, but I couldnt ping any devices.
 
I tried to download the 6.2 version via this link (https://filestore.fortine...lineInstaller_6.2.dmg) but it simply simply opens up and says No updates found with a Cancel button at the bottom right with no way to proceed.
 
If I login to my account at https://support.fortinet.com/ and go to / FortiClientMac/ Mac/ v6.00/ 6.2/ 6.2.2/ I only see a FortiClientTools_6.2.2.685_macosx.tar.gz (instead of a DMG file like FortiClient_6.0.8.149_macosx.dmg under / FortiClientMac/ Mac/ v6.00/ 6.0/ 6.0.8/
 
When I open FortiClientTools_6.2.2.685_macosx.tar.gz it extracts/decompresses the folder and inside the OnlineInstaller theres a DMG called FortiClient_6.2.2.685_OnlineInstaller.dmg, but when I run it nothing happens.
 
I tried to download 5.6 (FortiClient_5.6.6.755_macosx.dmg) from / FortiClientMac/ Mac/ v5.00/ 5.6/ but it also connect but cant ping (no traffic).
 
Has anyone been able to get this working? Are we still waiting from an official response/fix?
#43
boatkorachal
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/29 03:27:39 (permalink) ☄ Helpfulby Peter Vermeulen 2019/10/29 05:14:08
4.67 (3)
I got the same problem (be able to connect but cannot ping) when I tried to connect IPSEC VPN using pre-shared key.
 
by downgrading to 5.6.1, it works again!
 
here's the download link
https://filestore.fortine...t_5.6.1.723_macosx.dmg
#44
Peter Vermeulen
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/29 05:15:40 (permalink)
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l.s.,
 
Downgrading FortiClient worked for me, thank you for sharing the link.
#45
jboogs83
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/29 12:27:29 (permalink)
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@Peter V.   Are you using peer IDs with 5.6? I just downgraded to 5.6 but I don't believe peer ID's are supported so I'm unable to connect. 
 
I was running into the same issue as everyone else with the latest MacOS. 
 
Thanks!
#46
ThePro
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/29 12:44:51 (permalink)
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boatkorachal thanks for the link. Someone mentioned 5.6 a few days ago so I downloaded 5.6.6 but it didnt work. 5.6.1 worked for me. 
#47
JJEvans
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/30 06:30:43 (permalink)
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Uninstall Forticlient 6.2.2.685 verify that client does not open / Download 5.6.6.755 and install. Open client and verify version and it states 6.2.2.685. The uninstaller seems to not be fully uninstalling version 6.2.2????? I am now stuck on 6.2.2 and cannot get 5.66 to install?????  Any insight as to how to fully uninstall Foriticlient on MACBook?
#48
austinl
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/30 14:26:09 (permalink)
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Thank you so much everyone!
 
Installing version 5.6.1 worked for me, like others.
 
THANK YOU!
#49
Marsorry
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/31 11:35:50 (permalink)
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I thought version 5 was 32 bit. Can't see how it would be running on Catalina...
#50
mack
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/11/01 05:46:29 (permalink)
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Unfortunately 5.6.1 doesn’t work for me. I’m getting error 111. Any clues?
#51
Dickens
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/11/05 08:38:35 (permalink)
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Thanks Boatkorachal!
 
Your shared link saved my life!!  
#52
stevepodradchik
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/11/08 10:56:16 (permalink) ☄ Helpfulby jboogs83 2019/11/08 19:36:13
5 (4)
Fortinet --
 
Enough already!  You've known for more than a month that Fortinet Client does not connect to a VPN on clean installations of Mac OS Catalina.  In a post a few weeks ago, you said that it would not be in the recent upgrade.  So be it.  Now that this upgrade is out, what is the schedule for a fix?  This is NOT some trivial UI issue but a total show-stopper for using your devices from a new Mac.
 
Timeframe?
 
Thanks, Steve
#53
likefortinet
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/11/22 03:38:19 (permalink)
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Hi Fortinet,
 
From all that I see here can I ask you please do you test this client before realizing as GA and adding in the release note.
 
Or just add the next available client compatible with the new Mac OS , just to have something supporting new Mac OS.
 
It looks like even this client is not fully compatible with the new Mac OS with all new features that the new Mac OS has.
 
I may recommend you next time at least test the VPN feature used mostly with FortiClient.
 
As you made the client paid at least make it good.
 
Like Fortinet
 
 
 
 
 
 
 
#54
likefortinet
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/11/22 11:08:10 (permalink)
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I made a research with my sales engineer in France.
Thre is a lot of tickets and bugs related to the issue.
I can't open a ticket because do not have FortiClient license.
I have a question: with this behavior how Fortinet can attract me to buy a license?
May be here the PM of FortiClient will have an answer: why the FortiClient does not work on Mac 10.15, especially VPN?
I understood that PM of FortiClient is an Indian guy, and the statement in release note is like a BIG INDIAN LIE :):):)
Can PM of FortiClient tell us if the client was tested before releasing?
 
Like Fortinet
 
 
 
  
 
 
#55
diniscorreia
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/11/25 04:49:28 (permalink)
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Just to share my experience: I had version 6.0.4.79 installed on macOS 10.14 — I upgraded to 10.15 and version 6.0.4.79 is still working fine. 
post edited by diniscorreia - 2019/11/25 05:54:20
#56
nico81
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/11/25 08:16:28 (permalink) ☄ Helpfulby jforeman 2019/11/25 13:45:38
5 (1)
Same problem here, Catalina fresh install and latest 6.2.2.* version, cannot ping and ssh any host.
Please fix!
 
*** EDIT: Solved with the following steps:
1 - Uninstalled 6.2.2.*
2 - Installed 5.6.1 from link in this thread (but advanced IPSec settings are missing)
3 - Upgraded to 6.0.9.162 downloaded from official download page
post edited by nico81 - 2019/11/26 00:22:56
#57
jforeman
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/11/25 13:45:55 (permalink)
3 (1)
nico81
Same problem here, Catalina fresh install and latest 6.2.2.* version, cannot ping and ssh any host.
Please fix!
 
*** EDIT: Solved with the following steps:
1 - Uninstalled 6.2.2.*
2 - Installed 5.6.1 from link in this thread (but advanced IPSec settings not present)
3 - Upgraded to 6.0.9.162 downloaded from official download page


This is it! Nice workaround.
#58
mesuito
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/11/29 06:39:53 (permalink)
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Good Day
 
I am using macOS Catalina, Version 10.15.1 and Forticlient VPN 6.2.2.685
 
I am able to connect but once using remote desktop I get the error msg = Error code: 0x204
Also I am not able to ping the service I wanna connect to.
 
Hopefully this issue can soon be fixed as I need to login to wotk remotely!
 
Many thanks for your Help & Infos
Best 
Marcel
#59
rikki_s
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/11/29 07:55:09 (permalink)
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yep, this is the problem I think we're all getting. The current advice is don't upgrade to Catalina (I know!). I have heard that this should be resolved in the next release which is pending but I'm not holding my breath. 
#60
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