Helpful ReplyHot!Mac 10.15 Catalina and Forticlient VPN

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przem_t
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/17 01:48:33 (permalink)
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I can confirm that FortiClient (6.2.1.654) works on Catalina after reinstalling.
 
Used FortiClientUninstaller to remove the app (can be found through Spotlight).
#21
JSI
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/17 01:49:37 (permalink)
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Before updating Catalina it didn't work for me either. Therefore, I uninstalled the client and tried old, it was not even installed, it still installed ib 6.2.1.
When I un-installed the client, I got the idea that it was no longer an update for Catalina, so I installed it and worked.
Today I found out that it's already version 6.2.2 so I installed it without doing anything with the old version 6.2.1 and it works the same way.
I note, however, that I have a clean Catalina installation and then the latest update.
Previously, I had a beta, and somewhere around Beta 6, the client stopped working.
#22
maziboss
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/17 03:07:04 (permalink)
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I have checked a fresh installation Forticlient VPN on 10.14.6 and the same issue. Any idea what is wrong?
#23
JSI
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/17 03:57:12 (permalink)
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I had version FortiClientOnlineInstaller_6.0.1 of January 2019.
#24
austinl
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/17 16:12:10 (permalink) ☄ Helpfulby shahabahmadkhan 2019/10/17 21:29:55
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Today, I did the newest available software update for Catalina (19A602).
I also uninstalled Forticlient and reinstalled Forticlient VPN 6.2.2. (6.2.2.685)
 
Still doesn't work.  Seems to work to connect, but data sends but data is not received.
#25
shahabahmadkhan
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/17 20:11:28 (permalink)
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I am also not able to do any SSH, ping, or HTTP any Intranet ip address after successfully connecting to FortiClient VPN . I have tried all the versions of forticlient, 5.x, 6.0, 6.2 but none of them seems to be working on MacOS Catalina.
 
The only possible way right now is using either Windows machine to connect or use MacOS Mojave (Downgrading my current os)
 
@Fortinet plz come up with an updated version ASAP where this issue is fixed
post edited by shahabahmadkhan - 2019/10/18 00:29:06
#26
Ron_Uss
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/18 11:33:46 (permalink)
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Strange... I have Catalina upgraded from Mojave and FortiClient VPN Free 6.2.1 and now 6.2.2 works without any problems. Same like on Mojave

NSE8 #3111
#27
shahabahmadkhan
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/18 12:01:35 (permalink)
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Are you able to do pings/ssh to intranet ips after connecting to the VPN on macOS Catalina?
#28
Ron_Uss
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/18 12:19:34 (permalink)
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shahabahmadkhan
Are you able to do pings/ssh to intranet ips after connecting to the VPN on macOS Catalina?


yep

NSE8 #3111
#29
Toshi Esumi
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/18 16:23:06 (permalink)
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Just to add to the report list all above, I upgraded my Macbook Air w/ FC 6.0.8.xxx from Mojave to Catalina without any problem (SSL VPN only). I'll try upgrading the FC to the latest 6.2.x version next.
post edited by Toshi Esumi - 2019/10/22 22:22:44
#30
jforeman
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/19 05:35:42 (permalink)
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I'm using FortiClient 6.0.8 against an FGT running 6.0.6. IPSEC w/PSK. I can connect, get an IP, but no ping, ssh, etc.
#31
mnantel_FTNT
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/21 11:31:26 (permalink)
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https://docs.fortinet.com/document/forticlient/6.2.2/macos-release-notes/223986/special-notices
It appears we do have a mention of 10.15 in the special notices of FCT 6.2.2, as well as a few known issues remaining. If your issue does not appear to be resolved by these notices, it may be best to open a TAC case around your specific issue.

--
Mathieu Nantel
Systems Engineer / Conseiller Technique - Fortinet
Montreal, QC
#32
austinl
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/21 14:31:53 (permalink) ☄ Helpfulby shahabahmadkhan 2019/10/22 07:08:45
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Read the special notices.  Still doesn't resolve Forticlient not working.  
 
Looks like data is being received but not sent.
#33
shahabahmadkhan
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/22 03:16:38 (permalink) ☄ Helpfulby austinl 2019/10/22 06:28:01
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I tried installing the FortiClient VPN 6.0.8.149 on MacOS High Sierra , and first time it didnt worked, and later on after removing and reinstalling its working on it.
 
However on the latest macOS Catalina, i am unable to ping/ssh after successfully connecting to the VPN via IPSEC.
I tried on my mac upgraded from Mojave to Catalina and also tried on Fresh/Clean Installation of Catalina on a different macbook, but none of them seems to be working. 
 
I was getting the error on restoring the configuration which was resolved after reading the latest notes. But the ping and ssh is not working after we are connected.
 
I noticed one more thing, whatever the IP we are allocated, the if we try to ping that ip, that also doesn't give any response and time out happens.
 
If someone can confirm that they are able to ping the ip of the intranet or do SSH on macOS catalina via forticlient 6.0.8 or 6.2.2 on connecting the IPSec version , plz let me know
#34
aliefhalim
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/22 20:25:40 (permalink)
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Hi,
 
I can confirmed that:
 
MacOS Catalina (fresh install) + Forticlient VPN 6.2.2 (IP Sec) = connected but doesn't work
MacOS Catalina (upgrade form Mojave) + Forticlient VPN 6.2.2 (IP Sec) = connected but doesn't work
 
Also following the special special notice for MacOS Catalina but still unlucky.
#35
shahabahmadkhan
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/22 21:50:53 (permalink)
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Unfortunately, I had to downgrade to MacOS Mojave and now the version 6.0 is working fine on it. 
 
#36
maziboss
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/24 06:02:50 (permalink) ☄ Helpfulby austinl 2019/10/24 07:50:00
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FORTINET Support have you read that topic?! Why you don't release version of your software compatible with macOS 10.15?! What a shame!
#37
Peter Vermeulen
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/24 07:26:52 (permalink) ☄ Helpfulby austinl 2019/10/25 06:12:03
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I have several users that have updated to Catalina, all of them are able to connect to our Fortigate 60E, firmware FortiOSv6.20 build0866 (GA).
 
But that is all they could do, no data is send or received. A fresh install of Forticlient 6.2.2.685 does not change the situation.
 
Two personally managed situations.
- MacOS 10.15, up2date, new install of FortiClient 6.2.2.685, can connect no data.
- MacOS 10.15, up2date, tried to connect with older version of FortiClient. Can connect, no data. Used uninstaller to remove older Fortinet Client, installed new version, can connect no data.
 
The link in this thread explaining to add processes to add and allow three processes to Full Disk Access under the Privacy tab of Security and Privacy. Those processes are not available.
 
Peter
#38
austinl
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/25 06:12:27 (permalink)
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An update on when a Catalina compatible version of Forticlient will be made available would be nice.
#39
maxxer
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/25 07:37:36 (permalink)
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Same problem here. macOS Catalina and FortiClient VPN 6.2.2.685, SSL VPN won't connect. It will just stay Connecting forever, also tray icon disappears.
#40
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