Helpful ReplyHot!Mac 10.15 Catalina and Forticlient VPN

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rikki_s
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2019/10/08 10:34:26 (permalink)
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Mac 10.15 Catalina and Forticlient VPN

Hi, I just upgraded to Catalina on my Mac today and whilst the VPN client connects and notifies me of this I can't connect to anything on my network. No pings, SSH, RDP even HTTP work intranet. I was using the VPN this morning successfully on Mojave (10.14) and other users are connected to the VPN so that end is fine.
 
I am using 2FA with Fortitokens and I do get challenged for the token and this appears to be accepted successfully.
Forticlient VPN version is 6.2.1.654, I can't find anything newer.
 
Any ideas?
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den191097
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/08 21:43:41 (permalink)
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Forticlient 6.0.8.149 has same issue, but I'm connecting using certificate and login+password.
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weirder
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/08 22:34:37 (permalink) ☄ Helpfulby rikki_s 2019/10/11 03:38:55
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I encounter same problem.
 
I just upgraded to osx Catalina and later found that Forticlient doesn't work any more. I was able to connect, but after connecting to VPN I'm unable to connect to any website or even ping google. (Before upgrading I had no problem with VPN).
 
I have Forticlient 6.0.8.149. In the settings, I'm using IPsec VPN, Authentication method I use Pre-shared key, and I log in using user name and password.
 
Please help fix this since I need to access company network. Thanks!
post edited by weirder - 2019/10/09 10:53:30
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dperussina
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/09 15:19:09 (permalink) ☄ Helpfulby rikki_s 2019/10/11 03:38:38
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Same here... I have captured the debug log so hopefully fortinet devs can help us:
 
https://gist.github.com/dperussina/10c5176adcedb78c6887414bd6446d71
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JimStreit
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/09 21:19:44 (permalink)
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I'm having a similar issue.  MacOS 10.15 Catalina, FortiClient 6.0.8.149.
VPN says it's connecting but eventually errors out with the message "Connection was terminated unexpectedly. Error -104"
 
VPN works fine with another machine ... MacOS 10.14.6 Mojave, FortiClient 6.0.2.44
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jovanstojanov
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/10 03:40:29 (permalink)
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I'm experiencing the same issue after upgrading to Mac os Catalina, version 15. Any news on this?
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hohosecure
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/10 03:52:50 (permalink) ☄ Helpfulby hans10 2019/10/11 04:27:07
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The 6.2.1 release notes clearly do not mention Catalina as being supported:
Desktop operating systems
    macOS Sierra (version 10.12)
    macOS High Sierra (version 10.13)
    macOS Mojave (version 10.14)
Guess we have to wait....
#7
LBM
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/10 04:24:38 (permalink)
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I just upgraded to Catalina and it's working. I am using FortiClient 5.6.1.723.
 
I always had problems with MacOS on newer versions of FortiClient.
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fedor.src
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/10 21:39:49 (permalink)
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If you update OS from 10.14 to 10.15 and you had FortiClient all works well.
If new installation in OS 10.15 = Error -104
#9
hans10
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/11 01:47:40 (permalink) ☄ Helpfulby rikki_s 2019/10/11 03:39:39
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Same here!
 
No issues with SSL-VPN (ppp adapter), only with IPSec (utun adapter)
 
 
Traffic is entering the tunnel, I see it being processed at the Fortigate and returning traffic enters the tunnel from the Fortigate. However the client doesn't receive it (traffic captured from the utun interface on the mac shows egres traffic only).
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hans10
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Re: Mac 10.15 Catalina and Forticlient VPN 2019/10/11 03:25:12 (permalink) ☄ Helpfulby rikki_s 2019/10/11 03:40:00
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Update from TAC, we have to be patient I guess :
 

Dear Customer,
 
Currently, FortiClient does not support macOS Catalina.
There is no ETA yet for a version where Catalina will be supported.
It's currently in our QA tests, however, the release schedule is not yet available.
 
It will not be included in the upcoming 6.2.2 version (which should be available this week), and only after the current release, we will have information about the schedule for the next release.
#11
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