Hot!FortiGate does not send Two-Factor activation code

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shaheryar.akhter
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2019/10/03 05:10:19 (permalink)
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FortiGate does not send Two-Factor activation code

Hi,
 
Our Foritgate appliance is configured to send email alerts, which are being received for all the desired events. However, when using FortiToken, we do not get our activation code via email. While the firewall shows that the email has been sent successfully. 
 
Is there a way to track outgoing email from our FortiGate appliance? 
 
Version: 6.0
#1

2 Replies Related Threads

    Alivo_ FTNT
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    Re: FortiGate does not send Two-Factor activation code 2019/10/07 06:44:52 (permalink)
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    Hi,
    for debugging you can use following:

    diag debug reset
    diag debug enable
    diag debug console timestamp enable
    diag debug application alertmail -1
     
    send the activation mail, then disable debug by:
     
    diag debug disable
    diag debug reset
     
    Best Regards,
    Alivo
    #2
    davepartridge
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    Re: FortiGate does not send Two-Factor activation code 2021/07/21 23:17:13 (permalink)
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    Useful command line info but where do you find the debug information? I have the same issue when trying to send either email or SMS for a 2FA verification code.
    #3
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