[FortiWLC-50D 8.5 Build 6] How to troubleshoot performance issues with video conferencing

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rvtkruys
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2019/08/22 03:59:32 (permalink)

[FortiWLC-50D 8.5 Build 6] How to troubleshoot performance issues with video conferencing

Hi,
 
I am normally experienced with Aerohive products and now I have to learn FortiWLC :)
 
I am dealing with an issue, where video conference sessions are either lacking performance and/or experiencing connection droppings. I am studying the Configuration Guide of FortiNet, but ran into some other questions.
 
  1. Where can I manage/upload the floormap and pinpoint the APs in the building?
  2. Where should I start with analyzing the cause of the issue regarding video conferencing?
I know these may seem like idiotic questions, but one must start somewhere.
 
I have already confirmed that IGMP Snooping is enabled. See below:
 
show igmp-snoop 
IGMP Snoop
                                                                             
IGMP Snoop Enable/Disable : enable
IGMP Snoop expiration timer period : 300

 
I have searched the Internet, but can't find any relevant leads to a similar environment. I hope you could point me in the right direction.
 
with kind regards,
Roland
#1

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