Hot!Windows 7 Forticlient 6.0 not asking for Token

Author
6sITdept
New Member
  • Total Posts : 4
  • Scores: 0
  • Reward points: 0
  • Joined: 2016/12/15 09:48:22
  • Status: offline
2019/08/09 16:11:54 (permalink)
0

Windows 7 Forticlient 6.0 not asking for Token

We are using Fortitoken mobile for 2FA.  I started assigning the tokens to the users.  They were able to add them to their smartphones.  On Windows 7, they open Forticlient to VPN, and enter their username and password, it does not ask for the token.  When I enter my username/password, it says does not ask for the token and shows "wrong credentials" .  
On my windows 10 computer, when I connect to VPN, it it asks for my token.
 
Any ideas?
#1

1 Reply Related Threads

    6sITdept
    New Member
    • Total Posts : 4
    • Scores: 0
    • Reward points: 0
    • Joined: 2016/12/15 09:48:22
    • Status: offline
    Re: Windows 7 Forticlient 6.0 not asking for Token 2019/08/09 17:30:06 (permalink)
    0
    I discovered that it may not be a forticlient issue.  it happened on a WIndows 10 computer too. :(  I think it has to do with the fortitokens not configured correctly.  any thoughts on setup? Otherwise I will post in the FOrtitoken sub-forum.
    #2
    Jump to:
    © 2019 APG vNext Commercial Version 5.5