Helpful ReplyHot!FortiAP 221E status disconnected after Update Fortigate to 6.2.1

Page: < 12 Showing page 2 of 2
Author
BrianB
New Member
  • Total Posts : 19
  • Scores: 1
  • Reward points: 0
  • Status: offline
Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2019/08/06 12:39:57 (permalink)
0
I am running FP421E-v6.2-build0246
 
Fortigates and Fortiswitches are running 6.2.1 as well. Adding the AP management network to the trusted host of the admin account worked for me. The AP is now connected an operational.
#21
Ruslan
New Member
  • Total Posts : 7
  • Scores: 2
  • Reward points: 0
  • Joined: 2019/04/26 13:45:59
  • Status: offline
Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2019/08/06 12:53:57 (permalink)
0
Great, Glad that the solution worked for you.
If you can open case in forti like we did,
That they can fix this ASAP.
 
 
#22
rpsls_412
New Member
  • Total Posts : 1
  • Scores: 0
  • Reward points: 0
  • Joined: 2020/01/09 08:40:02
  • Status: offline
Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2020/01/09 08:45:50 (permalink)
0
Five months later, and I came across the same problem the other day. Working on the "fix" mentioned in the thread.
 
Fortigate 60F
Fortiswitch 108EPOE
Fortistich 124EFPOE
Fortiap 221E
 
Took out of box, set up, upgraded all machines to most recent firmware. And like the OP, once the fortigate was updated, the ap consistently shows as disconnected, whether plugged into the firewall or the switches.
 
Will comment about the success or failure of the "fix." Stay tuned if interested.
 
#23
Robin Svanberg
Bronze Member
  • Total Posts : 54
  • Scores: 8
  • Reward points: 0
  • Joined: 2013/03/17 14:20:57
  • Status: offline
Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2020/04/17 01:58:07 (permalink)
0
Having the same issue with FortiOS 6.2.3 1500D and FortiAP 421E 6.2.3.
 
The FortiAP retrieves the latest config but shows up as disconnected, no trusted hosts configured. 
 
Anyone that are still experiencing the same issues?
#24
mr_vaughn
New Member
  • Total Posts : 10
  • Scores: 0
  • Reward points: 0
  • Joined: 2020/01/06 11:13:49
  • Status: offline
Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2021/03/23 19:10:54 (permalink)
0
I just had this happen on a 100E in HA 6.2.7 with a FortiAp221E upgrading from 6.0 build 0075 to latest 6.2.x.
The AP used to have LLDP info on switch.
tried another switch port.
zero mac addresses in table and on port of powered up AP.
There are no trusted hosts ip addresses on the fortigate 100E configuration so that workaround is not valid.
The AP is on DHCP and the dhcp server is not getting or updating the DHCP lease time for the AP mac address.
i think it is bricked.
I am seeing the switch port flap up and down every 15 seconds.
post edited by mr_vaughn - 2021/03/23 19:18:01
#25
Smoetzak
New Member
  • Total Posts : 10
  • Scores: 0
  • Reward points: 0
  • Joined: 2015/02/10 06:45:37
  • Status: offline
Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2021/05/07 05:43:10 (permalink)
0
mr_vaughn
I just had this happen on a 100E in HA 6.2.7 with a FortiAp221E upgrading from 6.0 build 0075 to latest 6.2.x.
The AP used to have LLDP info on switch.
tried another switch port.
zero mac addresses in table and on port of powered up AP.
There are no trusted hosts ip addresses on the fortigate 100E configuration so that workaround is not valid.
The AP is on DHCP and the dhcp server is not getting or updating the DHCP lease time for the AP mac address.
i think it is bricked.
I am seeing the switch port flap up and down every 15 seconds.


I have the exact same situation (except 200F instead of 100E). Did you found a solution?
All the above don't work for me.
 
 
Edit: Fixed it by adding "Security Fabric Connection" to the vpn interface (the ap was located after an ipsec-vpn) on the 200F side.
post edited by Smoetzak - 2021/05/07 05:56:59
#26
Thijsvanwijk
New Member
  • Total Posts : 4
  • Scores: 0
  • Reward points: 0
  • Joined: 2019/03/11 01:11:51
  • Status: offline
Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2021/06/12 06:12:29 (permalink)
0
I got the same issue as OP. 
 
Updated the 221E's to 6.2.3 because of its upgrade path to 6.4.6 but more than 60% of the AP's are now bricked. How is this even possible? trusthost trick does not work for me, especially because 40% of the AP's still work after the update. 
 
Is there any solution for this problem yet? This topic had over 20k views so there are a lot of people looking for answers. 
 
Thanks in advance!
#27
johnl
New Member
  • Total Posts : 2
  • Scores: 0
  • Reward points: 0
  • Joined: 2021/06/07 13:39:20
  • Status: offline
Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2021/06/12 11:21:49 (permalink)
0
Hi All.
 
You may try this:
# config system global
    set ssl-static-key-ciphers enable
    set strong-crypto disable
end
# execute wireless-controller restart-acd
It does happen if firmware upgraded to v6.4.5 or 7.0.0
https://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=FD52029&sliceId=1&docTypeID=DT_KCARTICLE_1_1&dialogID=218274009&stateId=1%200%20218272702%27)
 
Good luck.
#28
Page: < 12 Showing page 2 of 2
Jump to:
© 2021 APG vNext Commercial Version 5.5