Helpful ReplyHot!FortiAP 221E status disconnected after Update Fortigate to 6.2.1

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BrianB
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Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2019/08/06 12:39:57 (permalink)
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I am running FP421E-v6.2-build0246
 
Fortigates and Fortiswitches are running 6.2.1 as well. Adding the AP management network to the trusted host of the admin account worked for me. The AP is now connected an operational.
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Ruslan
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Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2019/08/06 12:53:57 (permalink)
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Great, Glad that the solution worked for you.
If you can open case in forti like we did,
That they can fix this ASAP.
 
 
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rpsls_412
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Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2020/01/09 08:45:50 (permalink)
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Five months later, and I came across the same problem the other day. Working on the "fix" mentioned in the thread.
 
Fortigate 60F
Fortiswitch 108EPOE
Fortistich 124EFPOE
Fortiap 221E
 
Took out of box, set up, upgraded all machines to most recent firmware. And like the OP, once the fortigate was updated, the ap consistently shows as disconnected, whether plugged into the firewall or the switches.
 
Will comment about the success or failure of the "fix." Stay tuned if interested.
 
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Robin Svanberg
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Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2020/04/17 01:58:07 (permalink)
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Having the same issue with FortiOS 6.2.3 1500D and FortiAP 421E 6.2.3.
 
The FortiAP retrieves the latest config but shows up as disconnected, no trusted hosts configured. 
 
Anyone that are still experiencing the same issues?
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mr_vaughn
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Re: FortiAP 221E status disconnected after Update Fortigate to 6.2.1 2021/03/23 19:10:54 (permalink)
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I just had this happen on a 100E in HA 6.2.7 with a FortiAp221E upgrading from 6.0 build 0075 to latest 6.2.x.
The AP used to have LLDP info on switch.
tried another switch port.
zero mac addresses in table and on port of powered up AP.
There are no trusted hosts ip addresses on the fortigate 100E configuration so that workaround is not valid.
The AP is on DHCP and the dhcp server is not getting or updating the DHCP lease time for the AP mac address.
i think it is bricked.
I am seeing the switch port flap up and down every 15 seconds.
post edited by mr_vaughn - 2021/03/23 19:18:01
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