FortiGateCloud - 2FA

SecurityPlus · ‎07-05-2019

Is it possible to utilize two factor authentication (2FA) on the support.fortinet.com website? Or, is it possible to use 2FA on the Cloud Management pages. This would increase security?

tanr · ‎07-05-2019

Yes, you can set up 2FA on support.fortinet.com. Might be more tricky if you've got multiple people accessing the same account. There was a notice about this a while back at https://cookbook.fortinet.com/fortinet-support-portal-authentication-process-change-faq/, but the details may have changed again.

I use 2FA for the one remote FortiGate I manage with FortiCloud. Wouldn't have any remote management without 2FA.

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tanr · ‎07-05-2019

Yes, you can set up 2FA on support.fortinet.com. Might be more tricky if you've got multiple people accessing the same account. There was a notice about this a while back at https://cookbook.fortinet.com/fortinet-support-portal-authentication-process-change-faq/, but the details may have changed again.

I use 2FA for the one remote FortiGate I manage with FortiCloud. Wouldn't have any remote management without 2FA.

SecurityPlus · ‎07-05-2019

Thank you!

I now see it via:

[ol]

Log on to the support.fortinet.com webpage

Click user name at top right corner of page

Click Settings

Click 2FA Settings[/ol]