Forticlient 6.2 loads blank in MAC OSx

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arunmc
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2019/06/18 09:04:39 (permalink)
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Forticlient 6.2 loads blank in MAC OSx

Hi,
 
When I install Forticlient in macOS Mojave and open the agent, it loads blank app.
 
Not able to shutdown the client: displays "Failed to shutdown Forticlient- Some services are not able to be shutdown".
 
Tried uninstalling and re-installing multiple times with no help. Was able to install and load on another macOS running same version. Unable to find the actual cause, even tried to create a new users withing mac and no result (a fresh install).
 
Please help me resolving this issue.

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    arunmc
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    Re: Forticlient 6.2 loads blank in MAC OSx 2019/06/18 14:51:50 (permalink)
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    Additional information:
    ~/Library/Application Support/Fortinet/FortiClient/Logs/fortiagent.log
    20190618 17:38:06.779 [fctgui:WARN] FCTServiceCtl:46 Failed to connect to service controller
    20190618 17:38:07.021 [FctMiscAgent:WARN] FCTServiceCtl:46 Failed to connect to service controller
    20190618 17:38:07.022 [FctMiscAgent:INFO] AppDelegate:451 FctMiscAgent started up
    20190618 17:39:07.000 [FctMiscAgent:EROR] ScheduledTaskManager:68 Failed to get wirtable fd of scheduled tasks plist
     
     
    ~/Library/Application Support/Fortinet/FortiClient/Logs/fazlogupload.log
    20190618 17:38:06.778 [ServerCTL:DEBG] main:108 failed to connect to service controller
    20190618 17:38:06.822 [FAZ:EROR] main:871 There is an upload instance running
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