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guillermobadia
New Contributor

Unlock password

Hi,

I have a macOS with the FortiClient installed. I stopped using it for a while and now decided to uninstall it. It is asking for a password that I cannot remeber:

 

Is there anyway to reset the application? I am administrator of the computer and I have removed the application using the AppCleaner, but still having this issue. 

I did some research into the Forticlient Administration Guide page 122 but there is nothing about reseting this option (https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/f2688899-1e66-11e9-b86b-005056...):  

 

Does anyone have the knowledge?

 

Thanks in advance,

2 REPLIES 2
guillermobadia
New Contributor

I have been able to reset this. Has been tricky but it is done. I cannot understand why the uninstall package on an administrator account does not remove everything. From my point of view is too SO intrusive.

It is something to be aware when buying a VPN solution.

 

Thanks, amazing comunity.

ede_pfau

Thanks, amazing comunity.
Would you please support this community by sharing your info how you solved this?


Ede

"Kernel panic: Aiee, killing interrupt handler!"
Ede"Kernel panic: Aiee, killing interrupt handler!"
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