Unable to connect WAN1 through PPPOE

Author
miki.t
New Member
  • Total Posts : 2
  • Scores: 0
  • Reward points: 0
  • Joined: 2019/05/16 01:21:55
  • Status: offline
2019/05/16 01:36:27 (permalink)
0

Unable to connect WAN1 through PPPOE

Hi all , 
 
I have FortiGate 60E ,Current version FortiOS v5.6.8 build1672 (GA) , i'm struggling to create a connection through WAN1 with PPPOE it is always on Initializing... , i tried to leave the Unnumbered IP as 0.0.0.0 and also tried with my static ip that i have from my ISP ,in the cli i see always the next log message "Invalidate PPPoE interface wan1". 
My modem is set to bridge model number is DSL-225 ,i set this modem to bridge and connected my laptop created a PPPOE connection and connected successfully to the internet so it mean that the modem is working perfect as a bridge but the fortigate is not willing to connect.
Any suggestions please what should i do and how can debug wan1 port and what is going on behind the scene ?
 
Best Regards,
Miki
 


 
 

Attached Image(s)

#1

3 Replies Related Threads

    ede_pfau
    Expert Member
    • Total Posts : 5929
    • Scores: 466
    • Reward points: 0
    • Joined: 2004/03/09 01:20:18
    • Location: Heidelberg, Germany
    • Status: offline
    Re: Unable to connect WAN1 through PPPOE 2019/05/16 05:47:41 (permalink)
    0
    Two suggestions:
    1- make absolutely sure you have the password correct (i.e., paste it)
    2- some ISPs deliver on a VLAN, that is, tagged. If your modem doesn't remove tags this might be the issue.

    Ede

    " Kernel panic: Aiee, killing interrupt handler!"
    #2
    emnoc
    Expert Member
    • Total Posts : 5139
    • Scores: 332
    • Reward points: 0
    • Joined: 2008/03/20 13:30:33
    • Location: AUSTIN TX AREA
    • Status: offline
    Re: Unable to connect WAN1 through PPPOE 2019/05/16 10:15:36 (permalink)
    0
    Does the ISP  do tagging, did you run and diagnostic diag sniffer on wan1 port?
     
       diag sniffer packet wan1 'pppoed or pppoes"
     
    Ken



    PCNSE,  NSE , Forcepoint ,  StrongSwan Specialist
    #3
    miki.t
    New Member
    • Total Posts : 2
    • Scores: 0
    • Reward points: 0
    • Joined: 2019/05/16 01:21:55
    • Status: offline
    Re: Unable to connect WAN1 through PPPOE 2019/05/20 00:32:09 (permalink)
    0
    Hello , 
     
    Thanks for the replays , the problem was on the port WAN1 a physical issue , i connected to Interface3 and gave it WAN role than the PPPOE connection was established .
     
    Best Regards,
    Miki
    #4
    Jump to:
    © 2019 APG vNext Commercial Version 5.5