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ebrattr
New Contributor

Created on ‎04-28-2019 06:56 PM

Login with multiple accounts

Hi,

I used to have a windows laptop. Now I work with a MacBook Pro, however I've had some problems with FortiClient.

I have the setup shown in the image.

When I log in with my account there is no problem, however if i log in with a different account, it always shows me this: 

 

Connection Error!

Insufficient credential(s). Please check the password, client certificate, etc.

 

I don't know what to do, this didn't happen with my windows laptop.

 

Thanks

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sw2090
Honored Contributor

Created on ‎04-28-2019 11:29 PM

hm maybe it would be an idea to export yir FortiClient Config from the account where it works and then reimport it on the outher account?

-- 

"It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams

-- "It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams
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ebrattr
New Contributor
In response to sw2090

Created on ‎04-29-2019 04:19 AM

The problem is that the accounts are new, so it has been not possible to use them because of the problem i posted. I would like to know whether it would be possible to reset the FortiClient configuration as if it had never used. I don't know what to do. Is the problem in the client side ?

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