Forticlient Restore "Failed to process the file."

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clrq
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2019/04/24 10:54:44 (permalink)
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Forticlient Restore "Failed to process the file."

I am getting an error "Failed to process file." when I attempt to restore a conf file that i created using backup. Using FortiClient 5.6.2.1117.
 
Any ideas? 
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    Toshi Esumi
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    Re: Forticlient Restore "Failed to process the file." 2019/04/24 13:01:54 (permalink)
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    I encountered the same problem. At that tike TAC was kind enough to give me a hint for what's going on although my stand-alone FortiClient without licenses is not supported by them. Antivirus between FortiClient and a local AV software are likely interfering each other. I re-installed the FortiClient without Antivirus to be able to backup/restore config file.
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