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calb
New Contributor

FortiAnalyzer 400E Help

Found a FortiAnalyser in our store room, trying to set up.  Instructions says to plug laptop into a port on back and give self a 192.168.1.* address and connected to the analyser on 192.168.1.99.

I've tried this on all 5 RJ45 sockets on the back of the box.  No connection.

I've ran wireshark while plugged in to each port to see if arping out, no look.

 

I've plugged a keyboard and monitor in, get the post on the screen then that's it, keyboard doesn't work.

 

Not under support, think it was a freebie chucked in at some point .

 

Any help much appreciated.

2 REPLIES 2
ede_pfau
SuperUser
SuperUser

You won't be able to connect via TCP/IP if the firmware has been deleted. But the console port should always work.

I use HyperTerm for this, and the RJ45-DB9 cable supplied with the FGT/FAZ.

When powered up, you should see at least some boot messages. From there, you can upload a firmware image. But to get an image from support.fortinet.com, you need a valid support contract.

So, there is no easy fix.

 

and...really a 400E? not 400B or 400?


Ede

"Kernel panic: Aiee, killing interrupt handler!"
Ede"Kernel panic: Aiee, killing interrupt handler!"
calb
New Contributor

Cheers, tried that, no look, no response on port.

 

Changed keyboard to look at boot settings but require boot option for F11

 

cheers

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