Hot!"FortiClient Logging daemon - FCDBLog.exe" high CPU and RAM

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Ju
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2019/01/30 08:13:47 (permalink)
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"FortiClient Logging daemon - FCDBLog.exe" high CPU and RAM

FortiClient and its "FortiClient Logging daemon - FCDBLog.exe" process is permanently at high CPU (minimum 12% or 13% CPU, but up to 25%) and it uses up to 6 GB of RAM !!!!
 
Even if I shutdown forticlient, this process stays pending there, and consuming this CPU and RAM !!!
I tried to lower the log level to minimal (Alert or Emergency), but this does not change anything !!!
 
I just need a VPN client, I do not need a thread vulnerability scan or a logger or anything !!!
What can I do to get rid of this process (except from "uninstalling" this product, which is imposed to me by a customer) ??
 
Thank you,
  Ju.
PS : This is maybe occuring because I have a new PC ?
#1

5 Replies Related Threads

    Toshi Esumi
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    Re: "FortiClient Logging daemon - FCDBLog.exe" high CPU and RAM 2019/01/30 09:23:35 (permalink)
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    I don't know what the process does but to disable local logging, you can go to Settings and uncheck all features for logging like VPN, Update, Vulnerability Scan, Telemetry if they're enabled.
    But I think it's rather because of the FC version than PC version.
    #2
    ckeighley_FTNT
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    Re: "FortiClient Logging daemon - FCDBLog.exe" high CPU and RAM 2019/01/30 10:59:07 (permalink)
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    Hi Ju,

    You did not specify which version you are on, however there is a known issue which was resolved in FortiClient 6.0.4.
     
    Please see the 6.0.4 release notes Resolved Issues section (https://docs.fortinet.com/d/forticlient-6.0.4-windows-release-notes) page 14:
    "522496 FCDBLog.exe keeps crashing."
     
    Regards
    #3
    Ju
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    Re: "FortiClient Logging daemon - FCDBLog.exe" high CPU and RAM 2019/01/30 23:53:37 (permalink)
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    Hi,
     
    Thanks for that answer !
     
    I am on the only version I found online on https://forticlient.com/downloads
    Version 6.0.0 for Windows.
     
    => Where could I found the 6.0.4 version ???
     
    Regards,
     Ju
    #4
    Ju
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    Re: "FortiClient Logging daemon - FCDBLog.exe" high CPU and RAM 2019/01/31 00:01:50 (permalink)
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    Woops...
    Checking version, I noticed that I am already on 6.0.4.0182 (for windows).
    => The problem does not seem solved...
     
    #5
    omerlin98000
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    Re: "FortiClient Logging daemon - FCDBLog.exe" high CPU and RAM 2019/02/13 03:44:46 (permalink)
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    Hi all
    Same problem here, only one of our PC have the problem (my W10 PC).
    The problem appeared with 6.0.3 to 6.0.4 upgrade, and is still present after 6.0.5 upgrade and full uninstall (FC Tools) and reinstall. As 5 other PCs didn't show the same problem, the opened ticket has been closed after many investigations, and the conclusion that this is specific to my Windows :(
    Yesterday, upgrade of a Windows 2016 server from 6.0.3 to 6.0.5 leads to the same problem.
    So for me, the problem is still here and I will have to reopen a ticket...
    #6
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