Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
Trevor_Budd
New Contributor

Error deleting mail server. Says "used"

Hi, my FortiAnalyzer was set up with an errorneous mail server definition (typo). I have created the correct mail server entry and am trying to delete the bad one. However the delete failed with the error "used". I found 2 event handlers that were using the bad mail server definition and corrected them. However there appears to be more places where it is in use. How do I find all instances where the bad mail server definition is used?

1 REPLY 1
rduggal_FTNT
Staff
Staff

Hello Trevor,

 

- Take the un-encrypted backup of the config file from FAZ (System Settings -> Dashboard -> System Configuration ->  Backup)

 

- Rename the config file and change the format from .dat to .gzip2

- Decompress it and again rename and change the format to .dat

- Open the file with file editor (large file editor or online tools works fine)

-Search for the name of the "mail server" profile that you want to delete and you'll find the references

 

Thanks & Regards

Ravi Shankar Duggal

Fortinet Inc

Ravi Duggal
Labels
Top Kudoed Authors