Helpful ReplyHot!FortiClient offline installer

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mark.major@thecotswoldgroup.co.uk
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2019/01/29 05:45:56 (permalink)
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FortiClient offline installer

Hello,
 
Where can we find offline installers for FortiClient, please?  I.E. this version and all future versions.
 
Often the process of the FortiClient installer connecting to the server and obtaining the files is the longest part of a job.  At least if we had an offline installer, we could anticipate how long the file would take to transfer or do it as a background process, etc.  My current install (update) to FortiClient on a remote laptop has taken half an hour to get to 15%.
 
Thanks,
Mark
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Jirka
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Re: FortiClient offline installer 2019/01/29 08:12:01 (permalink)
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Hi Mark,
 
you can find everything here: https://support.fortinet.com/
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SteveG
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Re: FortiClient offline installer 2019/01/29 08:25:28 (permalink)
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You can download the FC installers (all future and past versions) via the Fortinet support portal, assuming you have some form of support contract.
 
Alternatively if you have FortiClient EMS server that will automatically create installers for you and auto download the latest release.
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mark.major@thecotswoldgroup.co.uk
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Re: FortiClient offline installer 2019/01/30 01:34:51 (permalink)
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Hi,
 
Thanks for reading.
 
My problem is that I work in an organisation with over half a million employees.  One guy, somewhere, has the account details!
 
Please put links to offline installers on the public website.  It would be great if we could get the best out of the product!!
 
Thanks,
Mark
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SteveG
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Re: FortiClient offline installer 2019/01/30 02:30:23 (permalink)
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You'll be much better off getting the credentials for the support portal. The customisable installers are not available unless you have a support contract. I guess you could try asking the FN account manager as I find them really helpful.
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mark.major@thecotswoldgroup.co.uk
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Re: FortiClient offline installer 2019/01/30 02:38:41 (permalink)
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Thank you, but we're talking about a multinational corporation.  It seems unlikely (and probably unwise) for them to be handing out these credentials to me when they don't even know I exist :)
 
I don't see the trouble in handing out offline installers on the public site?  Just put a little link below the online installers, please?
 
Thanks,
Mark
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ckeighley_FTNT
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Re: FortiClient offline installer 2019/01/30 11:02:46 (permalink)
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Hi Mark,

You can download the full installer from our support site (support.fortinet.com).

After logging in, hover over Download and select Firmware Images. Then use the dropdown to select FortiClient and adjust the red box below from Release Notes to Download. From here you can navigate the directories to find the version you wish.
 
Hope this helps.
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mark.major@thecotswoldgroup.co.uk
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Re: FortiClient offline installer 2019/02/06 00:37:53 (permalink)
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Hi,
 
It seems that my request is a lost cause.  As I explained, I work in an organisation with over half a million people.  We don't all (in I.T., all around the planet) have access to log-on to this site.
 
Sometimes I (and the end user) am waiting 10+ minutes for the 'retrieving servers' and 'downloading' stages of the online installer.  This could all be avoided if I could just grab an offline installer from the Fortinet site via the end-users home Internet or silently transfer an offline installer via TeamViewer/VPN in advance.  It is not at all productive for them or myself to watch an installer download stuff for up to 20 minutes.
 
Oh well,
Mark
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Fullmoon
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Re: FortiClient offline installer 2019/02/06 02:02:38 (permalink) ☄ Helpfulby mark.major@thecotswoldgroup.co.uk 2019/02/06 02:04:50
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mark.major@thecotswoldgroup.co.uk
Hi,
Sometimes I (and the end user) am waiting 10+ minutes for the 'retrieving servers' and 'downloading' stages of the online installer.  This could all be avoided if I could just grab an offline installer from the Fortinet site via the end-users home Internet or silently transfer an offline installer via TeamViewer/VPN in advance.  It is not at all productive for them or myself to watch an installer download stuff for up to 20 minutes.
Oh well,
Mark




 
same sentiments bro. :-(

Fortigate Newbie
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SteveRoadWarrior
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Re: FortiClient offline installer 2019/02/06 06:25:08 (permalink)
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Since you have SSL VPN already, why not use the feature in the SSL VPN portal which allows an 'alternate download location'.  It is a GUI feature in the SSL VPN portal.
 
To directly address your question:
1. download the EXE / DMG versions of the client
2. transfer them to a web server somewhere public but not easily found (subfolder with random name)
3. link to this from the web version of the SSL VPN portal
4. instruct your users to log into the SSL VPN and install the client from there
 
But I know what you mean!  Some days the installer goes quickly, most days very, very slowly.
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mark.major@thecotswoldgroup.co.uk
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Re: FortiClient offline installer 2019/02/13 04:39:58 (permalink)
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Thanks, Steve.  I am not admin on the SSL VPN portal.  We just add users to an AD group in order to give them access to the VPN.  The actual portal must serve thousands of people, for many other parts of the company across the UK.  Thank you, Mark
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