Hot!Forticlient issues (odd issues with the Windows Store version and desktop version)

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vnat
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2018/12/18 07:27:24 (permalink)
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Forticlient issues (odd issues with the Windows Store version and desktop version)

Had two very odd issues on a machine yesterday. Installed Forticlient for the first time on a particular workstation, tried the Windows Store version first, it seemed inconsistent in writing the routes (it worked at first, then after a reboot even though the VPN was connected it was not routing through the VPN)
 
So I uninstalled the Windows Store version, and installed the latest Forticlient (download/desktop version), this worked but while troubleshooting something I noticed that the Windows hosts file was too large to open (2GB), I used the more command in Windows to view some of it, it was just the same jibberish over and over.  The timestamp matched up to when I installed Forticlient, and the reason I suspend Forticlient is also when I tried to rename the hosts file, it was in use by "FCDBLog.exe", I exited Forticlient from the tasks area in Windows and could rename the file.
 
 
Any ideas about either of these issues?
 
Also, I can't find the option to auto-reconnect if disconnected that the older Forticlient had, has that been removed?
 
 
 
 
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    zoehart
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    Re: Forticlient issues (odd issues with the Windows Store version and desktop version) 2019/01/07 07:52:34 (permalink)
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    I am having this same issue - 3GB hosts file locked by FCDBLog.exe. Another user reported the same issue (https://forum.fortinet.com/tm.aspx?m=169941) and thought it was related to accent characters in the file. But I don't believe my hosts file contained any accent or other unusual characters. This seems like a FortiClient bug to me. 
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    vnat
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    Re: Forticlient issues (odd issues with the Windows Store version and desktop version) 2019/01/07 08:33:07 (permalink)
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    This is also ridiculous:
     
     
    The FortiClient logging daemon is using a ton of memory (and in the Forticlient settings I even removed all the checkboxes for logging).
     
    It's always using between 1GB-3GB, and just now I caught it at 9GB of memory!!
     

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    riaronson
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    Re: Forticlient issues (odd issues with the Windows Store version and desktop version) 2019/01/11 13:44:33 (permalink)
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    I had similar problems. For a while I thought the installer killed my Microsoft Surface. It turned out to be a conflict with the Kaspersky av software. It mistook the installer for a virus.
    post edited by riaronson - 2019/01/11 14:11:15
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