Can't filter logs between time intervals

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jrenovell
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2018/11/16 05:10:54 (permalink)
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Can't filter logs between time intervals

Hi all,
 
we're using a Fortigate 100E provided by our ISP. It shared and we can't filter logs in Fortiview -> Sources window and I think that the info we see there is wrong because of the fact that I have been downloading a file for 5 minutes and I was not able to find me in that list.
 
I attach an screenshot from the configuration page.
 
They always say that the reason is because we're in a shared Fortigate but I think that should be any solution to this problem.
 
Can you help me? Are they right?
 
Regards,

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