Helpful ReplyHot!Fortigate Stuck on RAM Activation

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hide.kingsman
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2018/10/29 21:35:46 (permalink)
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Fortigate Stuck on RAM Activation

Hi there, i got a problem with a Fortinet FortiGate 600C.
My fortigate wont boot up and I try to console with putty I get
FortiGate-600C (20:43-08.19.2014)
Ver:04000023
Serial number:FG600C
RAM activation
---------------------------------------------------
Stuck on "RAM activation" and not resume to like on technical document
FortiGate-200D (18:47-05.08.2013)
Ver:04000006
Serial number:FG200D4613800892
RAM activation
CPU(00:000206a7 bfebfbff): MP initialization
CPU(02:000206a7 bfebfbff): MP initialization
Total RAM: 2048MB
Enabling cache...Done.
Scanning PCI bus...Done.
Allocating PCI resources...Done.
Enabling PCI resources...Done.
Zeroing IRQ settings...Done.
Verifying PIRQ tables...Done.
Boot up, boot device capacity: 15272MB.
Press any key to display configuration menu...

Is there any solution?
Thanks

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sw2090
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Re: Fortigate Stuck on RAM Activation 2018/10/30 00:20:12 (permalink)
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To me that looks like if something is wrong with your hardware. I'd open a RMA Case with FortiNet here...
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Biftu
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Re: Fortigate Stuck on RAM Activation 2019/06/19 04:01:33 (permalink)
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did you get a solution to this problem? I got similar issue on two of our Fortigate 90E devices.
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vtfarah
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Re: Fortigate Stuck on RAM Activation 2019/10/11 06:45:40 (permalink)
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Any news? I have the same problem.

80C
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ede_pfau
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Re: Fortigate Stuck on RAM Activation 2019/10/11 11:05:29 (permalink) ☄ Helpfulby vtfarah 2019/10/11 11:10:17
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To all of the posters:
this is a hardware problem, and the only solution is to RMA the unit to Fortinet (FortiCare support contract required).
There was a (rare) combination of hardware revision and FortiOS version that caused a FGT-600C to completely freeze because the firmware was incompatible with the memory modules. But here, FortiOS is not yet started, it's only the BIOS/boot loader. Effectively, the FGTs are dead.

Ede

" Kernel panic: Aiee, killing interrupt handler!"
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