Hot!Static Routes issue using 6.0.3 Firmware

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rtegani
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2018/10/18 08:46:01 (permalink)
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Static Routes issue using 6.0.3 Firmware

Hi guys,
 
I am using the new firmware version (6.0.3) and I got one issue using static route. If you already have any route to a specific GW and you try to add a new one to the same specific GW, the Fortigate shows the follow message.
"Gateway IP and interface conflict with Static Route #"
 
How to fix it?
Save your route using another GW IP. After that, right-click on the Route you want to change and click ">_Edit in CLI".
Run the command "set gateway 10.1.3.5", then type "end" and close the CLI Console.
 
Refresh your browser and you will see the result.
 
@Fortigate team, please provide an update to fix it up.
#1

20 Replies Related Threads

    tanr
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    Re: Static Routes issue using 6.0.3 Firmware 2018/10/18 09:13:35 (permalink)
    1 (1)
    Were you adding the new route with identical distance and priority?  If so the error would make sense, since you don't want to do that unless it's part of a specific load balancing setup.
     
    Edit: Ignore this - I thought you said it was the same destination, not gateway.  Ede has it right.
    post edited by tanr - 2018/10/18 10:54:19
    #2
    ede_pfau
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    Re: Static Routes issue using 6.0.3 Firmware 2018/10/18 09:55:01 (permalink)
    5 (1)
    No no, you can usually use the same gw and interface for a couple of routes. Imagine a dozen remote subnets behind the next router...so definitively a glitch in the GUI check.

    Ede

    " Kernel panic: Aiee, killing interrupt handler!"
    #3
    tanr
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    Re: Static Routes issue using 6.0.3 Firmware 2018/10/18 10:55:10 (permalink)
    0
    You're right, Ede.  I read to fast and thought he said same destination, not same gateway.
    #4
    bommi
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    Re: Static Routes issue using 6.0.3 Firmware 2018/10/19 02:18:33 (permalink)
    5 (1)
    Hi,
     
    I have seen the same issue today on 6.0.3.
     
    Regards
    Dominik
    #5
    ede_pfau
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    Re: Static Routes issue using 6.0.3 Firmware 2018/10/21 03:49:56 (permalink)
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    @rtegani, @bommi: could one of you please open a support ticket so that FTNT gets aware of the problem? I don't think they regularily scan the forums to pick up bug reports. The ticket process will establish a bug and that will get fixed eventually, it's a proven process.
    Thank you for making us aware of this in the meantime.

    Ede

    " Kernel panic: Aiee, killing interrupt handler!"
    #6
    rafiki
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    Re: Static Routes issue using 6.0.3 Firmware 2018/10/22 03:44:19 (permalink)
    0
    Hello,
     
    Same problem here. 
    Is the ticket opened?
     
    Best regards
    #7
    asdubtech
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    Re: Static Routes issue using 6.0.3 Firmware 2018/11/05 20:36:43 (permalink)
    5 (1)
    I just came across the same issue when testing an Azure VM on 6.0.3. A bit of a head scratcher until I found this post confirming the same. Works on CLI however.

    The documentation seems to have the wrong CLI commands for FortiOS 6 however.
     
     
    post edited by asdubtech - 2018/11/05 20:38:17
    #8
    jameswill
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    Re: Static Routes issue using 6.0.3 Firmware 2018/11/07 06:44:04 (permalink)
    0
    We come this and thought it was just us, but I have opened a ticket for this issue
    #9
    jameswill
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    Re: Static Routes issue using 6.0.3 Firmware 2018/11/09 03:02:40 (permalink)
    0
    Confirmed as a bug by TAC,
     
    The fix will be in FortiOS 6.0.4
    #10
    jameswill
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    Re: Static Routes issue using 6.0.3 Firmware 2018/11/09 04:08:32 (permalink)
    0
    From TAC
     
    You issue is well know to our internal Engineering team with an ID 0518131 and summary:(B0200] Not able to add static route with same gateway IP and interface from WebGUI) and will be resolved in v6.0.4
    #11
    PeterK
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    Re: Static Routes issue using 6.0.3 Firmware 2018/11/26 01:04:37 (permalink)
    0
    Should this not be in the known issues by now?  Worrying if their are known faults not listed.
    #12
    jameswill
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    Re: Static Routes issue using 6.0.3 Firmware 2018/11/26 01:16:58 (permalink)
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    Yes, Foritnet are aware of the issue.
     
    I think they are writing a KB article about regarding it now.
    #13
    Cao Khanh
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    Re: Static Routes issue using 6.0.3 Firmware 2018/11/30 00:52:43 (permalink)
    0
    I have the same issue. Some one know date release new OS version ????
    #14
    pyy
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    Re: Static Routes issue using 6.0.3 Firmware 2018/12/01 10:20:01 (permalink)
    0
    From CLI is possible ?
    #15
    PeterK
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    Re: Static Routes issue using 6.0.3 Firmware 2018/12/13 03:06:48 (permalink)
    0
    I was able to configure from the CLI.  The new firmware  (6.0.4) is due for release on the 18th December.
    #16
    Micky182
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    Re: Static Routes issue using 6.0.3 Firmware 2019/06/18 22:44:38 (permalink)
    0
    Could you tell me what are cli commands for 6 os version?
     
    I've 6.0.4. but the strange thing is that in one fortigate i've been done with this setup but in another fortigate i stille get the error.
     
    #17
    Micky182
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    Re: Static Routes issue using 6.0.3 Firmware 2019/06/18 22:46:38 (permalink)
    0
    sorry, i've FortiGate 30E v6.0.4 build0231 (GA) but i still have the problem...
    #18
    PeterK
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    Re: Static Routes issue using 6.0.3 Firmware 2019/06/19 01:21:05 (permalink)
    5 (1)
    @Micky
     
    Been awhile since I did this and on new firmware now but should be similar.
     
    #config router static
     
    #edit 1    ***** this would edit whatever static route is in static route 1 for example.  You need to change this for the route you want.  If creating a new route it might accept skipping this step and create a new entry.  However otherwise do show once you are in config router static mode and it will show you all your route numbers, you can this create the next number free if creating a new route.
     
    #set gateway 172.100.20.5
                                                   
    #set distance 10
                                            
    #set device port2 (or whatever port the traffic is exiting on)
                                                   
    #set dst 0.0.0.0 (the address you are routing too)
                                                   
    #next
                                                   
    #end
     
     Hope it helps.
    #19
    ede_pfau
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    Re: Static Routes issue using 6.0.3 Firmware 2019/06/19 04:42:37 (permalink)
    0
    hint: "edit 0" will create an object with the next higher available ID...good for routes, policies,...any object which is enumerated.

    Ede

    " Kernel panic: Aiee, killing interrupt handler!"
    #20
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