Hot!System logs: warning - crash application scanunit

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anru
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2018/10/15 09:08:26 (permalink) 6.0
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System logs: warning - crash application scanunit

Hi all,
in the recent days, in the system logs of FG-500D (HA: A-A) there's a lot of warning-crash messages as:
Pid: 24494, application: scanunit, Firmware: FortiGate-500D v6.0.1,build0131b0131,180604 (GA) (Release), Signal 11 received, Backtrace: [0x7f13a23a2130] [0x7f13a23a3197].
 
What could it be? Problems of AV files scanning?
 
Thanks!
#1

2 Replies Related Threads

    zotacno
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    Re: System logs: warning - crash application scanunit 2018/11/14 04:12:41 (permalink)
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    Hi Anru,
     
    Same problem here. And we are running on a FG-500D (HA:A-P) running 6.0.3 release. This crash of the application scanunit happens about every 5 minutes.
     
    Not sure yet what is causing this issue.
    I would suggest raising a support ticket at Fortinet.
     
    Kind regards
     
    #2
    Pep
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    Re: System logs: warning - crash application scanunit 2018/11/14 12:48:43 (permalink)
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    Hi guys,
     
    Same here. 100E with 6.0.3 firmware. I had to reboot the firewall to make it work again. Couldn't access via web, very slow internet. Managed to SSH and reboot it. My guess is that CPU or RAM was exhausted. Managed to download the system logs and scanunit application started crashing around 10:00 am. By 14:40 users started reporting issues wiht the Internet connection.
    This is the line. It repeated every minute or sometimes 5 times per minute until 18:00. 
    Column 1 : date=2018-11-14 time=10:15:57 logid="0100032546" type="event" subtype="system" level="warning" vd="root" eventtime=1542190557 logdesc="Application crashed" action="crash" msg="Pid: 24741, application: scanunit, Firmware: FortiGate-100E v6.0.3,build0200b0200,181009 (GA) (Release), Signal 11 received, Backtrace: [0x00df290c] [0x34f06ab4]"
     
    I will keep an eye whether carries on crashing or not. But do you know what scanunit application is? Is it the AV? Does it mean a bad signature installed this morning? 
     
    Thanks,
    #3
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