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Storyteller
New Contributor

Fortitoken dead...

After 5 years one of my fortitoken is dead.

I have changed the battery but now the FT does a bootstrap like and then ends with 60     33 code every time I push the botton.

Does anyone know if I can change the battery on FT or if I have to dismiss it and buy a new one?

 

Regards,

Graziano.

3 REPLIES 3
hohosecure
New Contributor III

Hi,

 

The FortiToken isn't designed to have the battery changed.  If you got 5 years out of it then that is at the end of the expected battery lifetime quoted on the product sheets.

 

Time to get a new one.

 

HoHo.

Storyteller

Ok, in datasheet I found "battery life 3-5 years"... but not "after 3-5 years it becomes garbage..." or "you cannot change the battery"...

 

This gadget are expensive... not a gift...

 

Regards,

Graziano.

xsilver_FTNT

Hi,

that tiny light shell cannot contain huge battery. Regardless the used one is I believe LiPol it wont last forever.

Expected lifetime is max ~5Y or ~14.000 cycles/clicks (as most of the power is consumed by display).

 

I'm slightly surprised that you replaced battery.

And not surprised at all that it's not working after it was opened.

Tokens in general contain sensitive data and are tamper proof = read as "reverted useless/auto-destructed when opened or even tried to be opened".

 

Kind regards,

Tomas

Tomas Stribrny - NASDAQ:FTNT - Fortinet Inc. - TAC Staff Engineer
AAA, MFA, VoIP and other Fortinet stuff

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