Fortirecorder viewer user
To whom it may concern,
I am meeting a problem with the user’s access rights.
In fact, I have a Fortirecorder 100D with 5 forticams (4 x FD40 and 1 FD20).
The problem is that the « Viewer User » does not see anything which is absurds for a user identified as « viewer
On Firefox / Chrome, it is a blank (empty) web page and the user sees a « black screen » with the loading circle on IE and Edge.
Moreover, it does not display the recording video : if we are connected as « Monitor => Video Monitor », we can watch the recording videos.
I have created a new « viewer user » (which is called ViewerBis) with read&write access in the « camera view » and also in « camera configuration » but it does not change anything. It does not work.
When I use those users (Viewer and ViewerBis) on a mobile I can watch 5 cameras and their records.
I do not understand the problem, can you please contact me to solve it ?
The computers are on Windows 64bit flash + java 32&64.
Thank you in advance.
post edited by AtSide - 2018/05/13 23:56:19