Hi, can anyone tell me what the retention period is for User Quarantine mail? I seem to remember reading some where that it's two weeks? But I wanted to confirm.
Quarantine retention period is configurable from the resource profile from 1-4000 days but given you mentioned you had read this somewhere, I suspect you are referring to the FML Cloud Service perhaps? If so, it is by default set to 14 days.
Dr. Carl Windsor Field Chief Technology Officer Fortinet
Carl,
It's my understanding that the 14 day retention period only applies to server mode. Is that correct?
No, that applies to gateway as well.
Set on Resource Profile on 5.4 or AntiSpam Action Profile on 5.3.
Interesting. That was my understanding as well. But someone from Fortinet chat support told me that it only applied to Server mode. I guess we'll see in 14 days if that is correct or not.
I'm currently running 5.4.5 and have it set to 14 days. I haven't set the 14 day expectation with my users, so we'll see what happens. Thanks!
Hi,
Actually, under 5.3x there's a bug (ID #0452865) and changes in antispam action profile doesn't take effect; 14 days value seems to be 'hardcoded' and personal quarantines are cleaned after 14 days no matter what value you had configured there (even 0)
Fix is available en 5.4.1+ , under Resource Profile settings
Hope it helps
regards
/ Abel
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.