Chess.com and ESPN.com being blocked

[Casemaker]

Hi,

Running Fortigate 200D in our public library. Patrons cannot sign into chess.com or watch video on espn.com. Where would I look to determine if these are being blocked. The 200's were configured be another admin and I am fairly new to the 200's.

Thank you.

[hmtay_FTNT]

Hello Casemaker,

Do you have access to the Web Filter logs? If traffics to other sites work fine, your policy may have the "Games" and "Sports" category set to Block. 

[Casemaker]

Hi, Thank you for your post. I have access to the Fortigates, however, I see the logs are being sent to Fortianalyzer/FortiManager that I believe is the Enterprise System Admin. Where would I view the logs?

[hmtay_FTNT]

You should be able to see it at Log & Report under Web Filter. If you do not have access to the logs, do you have the firewall policy and Web Filter sensor that is used? I can check for you. 

[Casemaker]

I do not have any filters listed under Web filter

[hmtay_FTNT]

Are you able to test the environment yourself? If you can, can you do a packet capture and send me that and your configuration file in a PM. I can take a look for you.