FortiCloud report showing failed

[bmalanowsky]

My daily Forticloud report is showing failed.  It has for the past month and I didnt notice.  I looked all through the forticloud website but I cant figure out how to troubleshoot the failure?

[wspsales]

I'm experiencing this same problem, did you find any solution yet?

[kloby]

Same problem FOrtiCloud reports stop working. ON fortiCLoud.com  it say Management Tunnel is Down. Anyone solved this ?

update :

diagnose test application forticldd 3

 Home log server: 208.91.113.183:514

 Alt log server: 208.91.113.101:514

 Active Server IP: 208.91.113.101

 Active Server status: down

 Log quota: 102400MB

 Log used: 976MB

 Daily volume: 20480MB

 FDS arch pause: 0

 fams archive pause: 0

 APTContract : 0

 APT server: 208.91.113.183:514

 APT Altserver: 208.91.113.101:514

 Active APTServer IP: 208.91.113.183

 Active APTServer status: unknown

it seems that log servers are down

UPDATE 

Fixed after device reboot.