Helpful ReplyHot!5.6.2 WAN IP always spinning

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Wayne1
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2017/09/04 07:14:58 (permalink)
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5.6.2 WAN IP always spinning

Does anyone else also having the issue that the WAN IP is never showing up in the System Information Widget with 5.6.2?
 

 
Thx
Wayne

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FG-200D, FG-100D, FWF-60D, FWF-60E, FWF 40C, FAZVM64, Fortimail VM
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bshimkus
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Re: 5.6.2 WAN IP always spinning 2017/09/14 18:34:30 (permalink)
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I have the same issue.
 
FortiGate-60E (5.6.2)
 
bks
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bshimkus
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Re: 5.6.2 WAN IP always spinning 2017/09/17 12:11:10 (permalink)
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Well, mine finally stopped spinning.
 
I had to power down the FortiGate in order to move it to a new location and upon power up, it's now showing the WAN IP.
 
Strange...
 
bks

FortiGate-60E, 2 x FortiAP-224D, FortiSwitch FS-108D-POE, FortiRecorder-100D, 3 x FortiCam-FD40
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Frosty
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Re: 5.6.2 WAN IP always spinning 2017/11/05 20:34:46 (permalink)
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We just deployed an FG200E running v5.6.2 and I've got this same "spinning icon" oddity with the WAN IP as well.
Has anyone worked this out?
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Frosty
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Re: 5.6.2 WAN IP always spinning 2017/12/07 19:33:53 (permalink)
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I've just logged a ticket with Fortinet Support; will post again if/when I get an answer or a fix.
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Frosty
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Re: 5.6.2 WAN IP always spinning 2017/12/10 14:00:40 (permalink) ☄ Helpfulby fjulianom 2017/12/12 06:53:02
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Got my answer:
* this is acknowledged as a bug in v5.6.1 and v5.6.2
* it has been fixed in v5.6.3
* it is NOT mentioned in the Release Notes for v5.6.2
* there is a CLI workaround as follows:
diag sys waninfo
 
When I ran that CLI command first time, it threw an error, however a few seconds later the GUI updated correctly.
When I ran that CLI command a second time, it ran okay.
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sanderl
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Re: 5.6.2 WAN IP always spinning 2017/12/11 10:41:23 (permalink)
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Yes I had that for all the time running 5.6.2 And now with 5.6.3 the spinning is gone!
It now just shows "unknown"
 
running diag sys waninfo twice now shows it.
post edited by sanderl - 2017/12/11 10:43:01
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