Hot!Error 500: Internal Server Error

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GS
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2017/06/28 06:28:49 (permalink) 5.6
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Error 500: Internal Server Error

Hello,
 
Does anyone else have a problem on FortiOs 5.6 with Error 500: Internal Server Error?
 
Whatever setting I change (e.g change interface ip) I get error above when i click OK.
The strange thing is also if I try to change ip over ssh cli i get disconnected and settings are not changed.
 
I have a  FortiGate-100D v5.6.0,build1449,170330 (GA)
 
Model name: FortiGate-100D
ASIC version: CP8
ASIC SRAM: 64M
CPU: Intel(R) Atom(TM) CPU D525 @ 1.80GHz
Number of CPUs: 4
RAM: 3955 MB
Compact Flash: 15331 MB /dev/sdb
Hard disk: 30533 MB /dev/sda
USB Flash: not available
Network Card chipset: Fortinet 100D Ethernet Driver (rev.)
 
I tried to restart firewall but no luck.
 
Thanks for any info,
 
Gregor
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5 Replies Related Threads

    emnoc
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    Re: Error 500: Internal Server Error 2017/06/28 06:55:00 (permalink)
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    Will if your  change the ip_addr that your connection on I would expect a status.code 500 or disconnects
     
    Have you ran any diag debug? Is the problem consistent without ANY changes ?
     
    for the  webGUI status.code 500 I would try the following;
    diag debug reset
    diag debug enable
    diag debug application  http -1
     
    Than launch a browser at the  server process on what-ever port https://x.x.x.x:11443 for example and match or grep off  the output
     
    e.g ( 403 )
     
    ( result==403)
     
     
     

    PCNSE 
    NSE 
    StrongSwan  
    #2
    GS
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    Re: Error 500: Internal Server Error 2017/06/28 07:27:40 (permalink)
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    Hello,
     
    The problem only occurs when i try to change something (IP address, enable SNMP, change DNS server and when click OK) I always the same error 500, otherwise  I can see web interface and settings normally.
     
    diag debug does not produce anything...when i try to connect https://10.x.x.17:10443 and when i make a change.
     
     
    #3
    GravityKnight
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    Re: Error 500: Internal Server Error 2018/07/23 13:22:34 (permalink)
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    I have the same issue on several of not all of the 80E's I manage (6).
    Had the issue with 5.6.3 .4 and the new .5 (the last 3 firmware revisions anyway - might have gotten one of those numbers wrong).
     
    Tried 3 browsers, at first I thought it was a local issue, and a different browser got me through the error on one of them. Have one now that I can't make a a change I need to. Started researching and found it's not a local issue, its a FW issue. This has been an ongoing problem for some time it seems. I saw a post where someone tweaked some log settings, didn't help me.
     
    Very frustrating to say the least...
    #4
    bommi
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    Re: Error 500: Internal Server Error 2018/07/24 13:48:38 (permalink)
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    Check the crashlog for related processes which crashed in the past:
    diagnose debug crashlog read
    #5
    gbrits
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    Re: Error 500: Internal Server Error 2020/10/13 00:47:24 (permalink)
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    Good day 
     
    I had the same issue. When I try and add a Policy, and click OK, I get the issue. I was using Chrome.
    I then logged in with Internet Explorer, did the same steps and it was working fine then. My issue was Chrome
    #6
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