Rollback error when trying to install on Windows 10

[okellymk]

I'm trying to install the latest version of Forticlient. Just before it was to finish installing it Rolls back and uninstalls. I am on the latest release of Windows 10. I can't seem to find anything about this issue. Your help would be greatly appreciated.

[kolawale_FTNT]

What is the Windows OS build (from the command line commands: winver or systeminfo) and FortiClient version?

[mht123]

Hello everyone,

Same issue as above.

I have read the other posts on the forum about this issue and have tried the suggestions but still no luck. The installer will get to a certain point 'Installing drivers' then roll back. There are no fortinet adapters or registry entries but the installer cannot complete.

I can only assume it is finding a remnant of the previous install and will not finish. Is there any other option to get this installed on windows 10?

Thanks in advance folks,

M.

[Ph400]

Hello,

I've the same problème with Windows 10 version 1709 64 bits.

I can't install the last version of Forticlient.

Thanks for your help.

[lester_tt]

I also have this problem.  As a workaround we first run FCRemove.exe to do a clean uninstall of FortiClient then we run the 5.6.5 install of FortiClient.  I would love to see Fortinet stop doing rip and replace upgrades and start doing in place upgrades for FortiClient.

[Ph400]

Hello,

Thanks for your help.

My problem was due to the anti-virus. 

I desactivate it and all was ok.