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richcorp
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Fortitoken Mobile

How do you move the FortiToken Mobile app to a new phone?  Do you need to delete the old FortiToken assigned to that user.  Then create a new token using the same serial number and assign it to the user and then send the activation code to the new phone?

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xsilver_FTNT
Staff
Staff

Hi,

mentioned steps are one possibility, or just use Send Activation Code button in user details from GUI to re-send the same activation code (to new phone number/or same number on new phone) and activate from the new phone .. done.

Best regards,

Tomas

Tomas Stribrny - NASDAQ:FTNT - Fortinet Inc. - TAC Staff Engineer
AAA, MFA, VoIP and other Fortinet stuff

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