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remosito
New Contributor

Forticlient iOS 5.4.3 and FortiOS 5.4.3 : Connection Error. Got bad packet from remote

trying to connect forticlient on my iPad to our new Fortigate 60E but keep getting the same error on the iPad:

 

Connection Error. Got bad packet from remote

 

Forticlient on iPad is 5.4.3.139

FortiOS on FG60E is 5.4.3,build5873

 

The VPN Event logs are always this sequence:

date=2017-02-24 time=16:53:19 logid=0101039425 type=event subtype=vpn level=information vd=root logdesc="SSL VPN tunnel down" action="tunnel-down" tunneltype="ssl-web" tunnelid=14550436 remip=194.230.159.234 user="rst" group="N/A" dst_host="N/A" reason="N/A" duration=1 sentbyte=0 rcvdbyte=0 msg="SSL tunnel shutdown"
date=2017-02-24 time=16:53:19 logid=0101039943 type=event subtype=vpn level=information vd=root logdesc="SSL VPN new connection" action="ssl-new-con" tunneltype="ssl" tunnelid=0 remip=194.230.159.234 user="N/A" group="N/A" dst_host="N/A" reason="N/A" msg="SSL new connection"
date=2017-02-24 time=16:53:19 logid=0101039943 type=event subtype=vpn level=information vd=root logdesc="SSL VPN new connection" action="ssl-new-con" tunneltype="ssl" tunnelid=0 remip=194.230.159.234 user="N/A" group="N/A" dst_host="N/A" reason="N/A" msg="SSL new connection"
date=2017-02-24 time=16:53:19 logid=0101039943 type=event subtype=vpn level=information vd=root logdesc="SSL VPN new connection" action="ssl-new-con" tunneltype="ssl" tunnelid=0 remip=194.230.159.234 user="N/A" group="N/A" dst_host="N/A" reason="N/A" msg="SSL new connection"
date=2017-02-24 time=16:53:19 logid=0101039424 type=event subtype=vpn level=information vd=root logdesc="SSL VPN tunnel up" action="tunnel-up" tunneltype="ssl-web" tunnelid=14550436 remip=194.230.159.234 user="rst" group="N/A" dst_host="N/A" reason="login successfully" msg="SSL tunnel established"
date=2017-02-24 time=16:53:19 logid=0101039943 type=event subtype=vpn level=information vd=root logdesc="SSL VPN new connection" action="ssl-new-con" tunneltype="ssl" tunnelid=0 remip=194.230.159.234 user="N/A" group="N/A" dst_host="N/A" reason="N/A" msg="SSL new connection"

 

 

initially the connection seems to establish well: reason="login successfully" msg="SSL tunnel established" but then tanks immediately. any help/pointers greatly appreciated

 

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djg
New Contributor

I am having the same issue, did you find a fix for this?

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