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bobm
New Contributor III

Skype for Business Screen Sharing

We're running a 90D on 5.2.7 with URL Filtering.  Not using any traffic shaping or app control.

 

Some of our customers use Skype for Business, and ask us to sit in on presentations.  We get a connection just fine, but whenever they try to share their screen we get an error popup saying "network problems have interrupted the presentation".  I tried putting all the MS sites listed in their KB into our whitelist, but for some reason after that, our users stopped being challenged to log in (all I can figure is one of the MS listed sites - maybe verisign? - overrides our login policy and lets them pass through.

 

Any ideas?

Thanks

2 REPLIES 2
heskez
New Contributor III

Run a debug #diag sniffer packet [Interface] and look for dropped connections.

bloomt
New Contributor

Did you ever find a solution?

 

I am having a similar issue. (Fortigate 60c) can screen share from one location to the other but cannot screen share in the reverse.

 

There is a ipsec vpn between the locations but I am not sure why this would cause issues.

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