Helpful ReplyFortiClient breaks on MacOS Sierra !

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gopro
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2016/08/18 10:33:50 (permalink)
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FortiClient breaks on MacOS Sierra !

In the latest MacOS Seirra beta 5- FortiClient breaks!
I'm running version 5.2.3.370.
 
The screen shows empty content, no buttons or text.
 
Any ideas?
 

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Mattbaldwin
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Re: FortiClient breaks on MacOS Sierra ! 2016/09/13 00:27:11 (permalink)
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5.2.6.385 installs and works fine for me in MacOS Sierra GM build.
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ghesse
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Re: FortiClient breaks on MacOS Sierra ! 2016/09/20 18:13:09 (permalink)
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Unsuccessful running 5.4.1 on Sierra. Where would I find the version you have which works? I tried downloading 5.4.1 from the Fortinet website. I get as far as the modal with the Install button, but nothing happens when I click Install.
 
post edited by ghesse - 2016/09/20 18:21:18
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Jpokki
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Re: FortiClient breaks on MacOS Sierra ! 2016/09/21 00:53:58 (permalink) ☄ Helpfulby ghesse 2016/09/21 08:50:50
5 (1)
If the install button doesn't work, this is what worked for me.
 
-Leave the unpacking/installation process and dialog active, even if the button doesnt work: do not close it or unmount the image.
-Open Finder, then use the Go to folder promt to go /private/var/
-Search for "fctupdate"
-When it is found, open the folder and run the forticlient.dmg from there.
 
I managed to install the FortiClient this way, but sadly it didn't allow me to connect properly anymore, resulting a -104 error. But that is another issue. We just changed to macOS VPN connection after some hours of frustration...
post edited by Jpokki - 2016/09/21 06:33:16
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ghesse
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Re: FortiClient breaks on MacOS Sierra ! 2016/09/21 08:49:41 (permalink)
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Jpokki, thanks for the help. Since posting, I found a link to an earlier FortiClient version (5.4.0.511) and was able to install that successfully.
 
I followed those instructions but it looks like that dmg was the 5.4.0 version. I'm now getting prompted to update to 5.4.1 but then I get a message which says 'You have no authority to get update.' when I attempt to download.
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kleptomac
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Re: FortiClient breaks on MacOS Sierra ! 2016/09/22 07:52:16 (permalink)
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I found this article, according to which above steps worked with v 5.4.1. Haven't tried though.
http://www.benstegink.com/macos-and-my-apps/
 
Has anyone tried this and got it working?
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ghesse
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Re: FortiClient breaks on MacOS Sierra ! 2016/09/22 08:59:36 (permalink)
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kleptomac, the instructions given at your link are quite similar to those given above by Jpokki. As for me, I ended up running the uninstaller to start from scratch. Then, I downloaded 5.4.1 from the Fortinet site, then ran the setup to the point where the Install button appears. I then searched for the .dmg in the fctupdate folder, ran it from there and I'm good.
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