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M_TSR
New Contributor

Keep original received time when mail is released

Hi Everyone,

 

I have a fortimail configured in "Gateway Mode" with 2 Exchange servers.

Is there a way to keep the original received date when a mail is quarantined and then released ?

 

Thanks

3 REPLIES 3
abelio
Valued Contributor

Hi

all released emails remain in quarantine->released user folder in original format.  Maybe it helps you

 

regards

regards




/ Abel

regards / Abel
M_TSR
New Contributor

Dear Abelio,

 

Thanks for your answer.

In my case, when user release an email from the quarantine, it appear in the mailbox's Inbox with the hour / date when the user has released the email, not when the email was received by the fortimail. Best regards

abelio
Valued Contributor

it sounds correct;

If you need the original datetime, look inside "Received" headers.

 

regards

regards




/ Abel

regards / Abel
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