Helpful ReplyInstallation failed: service FortiShield failed to start.

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LewisK
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2015/10/31 07:36:20 (permalink)
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Installation failed: service FortiShield failed to start.

Attempting to install FortiClient (VPN client only) on Windows Server 2008 R2, 64-bit OS.  I downloaded the installer yesterday, version 5.4.  It gives this message: "Service 'FortiShield' (FortiShield) failed to start. Verify that you have sufficient privileges to start system services."  Even though I chose the option "Run as administrator" when launching the installer.
 
I would attach the log file, but it's too large and the forum won't allow uploading a zip file.  Thanks to anyone who can help.
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ASRTichy
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Re: Installation failed: service FortiShield failed to start. 2015/11/20 08:49:11 (permalink)
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I'm getting the same error when installing on Server 2008.  Previous versions installed okay, but had to re-install the FortiClient after changing network adapters.  We only need the VPN piece of the software.
I can't even see a 'FortiShield' service listed to start manually.
Has anyone found a resolution to this error.
 
Thanks.
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kolawale_FTNT
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Re: Installation failed: service FortiShield failed to start. 2015/11/25 09:32:12 (permalink) ☄ Helpfulby snanduru_FTNT 2015/12/07 12:39:37
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FortiClient 5.4 drivers are digitally signed with a SHA-2 certificate. You may want to check if you have the following update installed on your system:
 
    Availability of SHA-2 Code Signing Support for Windows 7 and Windows Server 2008 R2
    https://technet.microsoft...brary/security/3033929
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